Receptionist / Donor Entry Specialist - Part Time

Job Description At BioLife, we know that flexibility matters—especially for those balancing multiple commitments. That’s why we’re dedicated to creating meaningful part‑time opportunities for our team. This role is truly part‑time , with most shifts lasting 4 to 6 hours per day, 3 or more days per week —designed to fit your life. We will confirm availability, along with shift days and times, early in the interview process. Team members will be informed in advance of any schedule changes. Our patients depend on the plasma we collect, so reliability during scheduled hours is greatly valued. At the same time, these part‑time roles are designed with the understanding that flexibility on both sides is important. Whether someone is looking for extra income, valuable experience, or a schedule that fits a busy life—BioLife welcomes part‑time team members just like you. Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role Every day, the donors you meet will motivate you. The high‑quality plasma you collect will become life‑changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a receptionist engaging with our donors and performing administrative tasks to support plasma center operations. How you will contribute You will answer phones and greet all visitors to the facility including new and repeat donors promptly exhibiting customer service skills. You will assist donors with appointments; create or pull donor record files. You will provide customer service to donors (external) and fellow employees (internal). You will maintain orderly filing system, purging records. You will report to the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes, through use of company approved procedures. What you bring to Takeda High school diploma or equivalent. Ability to walk and/or stand for the entire work shift. Will work evenings, weekends, and holidays. Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees. Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. Fine motor coordination, depth perception, and ability to hear equipment from a distance. Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear. 1 or more years minimum experience working in a customer or patient facing role is helpful. What Takeda can offer you Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast‑paced, friendly environment. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. Location USA – WI – Milwaukee U.S. Starting Hourly Wage $17.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short‑term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short‑term and long‑term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well‑being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Worker Type Employee Worker Sub‑Type Regular Time Type Part time Job Exempt No #J-18808-Ljbffr Takeda Pharmaceutical Company Limited.