TECHNICIAN II - Hospital Operations

Job Title

This is a full-time, in-person position. The incumbent is expected to report to the Colorado Mental Health Hospital in Pueblo (CMHHIP) campus as required. Work Schedule: Monday - Friday 8 am - 5 pm

Job Description

The position exists to support the Equipment Manager with training, distribution of equipment, and assisting CMHHIP staff in trouble-shooting GPS ankle monitors, telephones, cellphones, pagers, DirectTV and printers/copiers. The position also supports the Hawkins Building Manager with general duress system maintenance.

Primary Duties

• Cell Phones / Landlines Phones and Pagers

  • Liaises with the Hospital Operations Equipment Manager to manage the full lifecycle of telecommunications and IT assets.

  • Coordinates staff training sessions and oversees the distribution of technical equipment across the facility.

  • Provides direct technical support to CMHHIP staff by troubleshooting issues with landline telephones, cellular phones, and pagers.

  • Maintains an accurate database for all communication devices to ensure data integrity and tracking.

  • Monitors pager status actively and facilitates necessary repairs or replacements to minimize service disruptions.

  • Ensures the overall inventory of all related equipment remains adequate to support continuous hospital operational needs

• Computers and Printers

  • Collaborates with the Hospital Operations Equipment Manager to manage the lifecycle of essential IT and communications equipment.

  • Coordinates staff training and oversees equipment distribution across the facility.

  • Provides technical support to CMHHIP staff for troubleshooting computers, printers, and copiers.

  • Facilitates the repair or replacement of malfunctioning IT equipment to maintain operational continuity.

  • Maintains the database on leased computers to ensure accurate tracking and compliance.

  • Ensures the inventory of computers remains adequate to meet hospital operational needs.

• Television and Audio/Visual Equipment

  • Collaborates with the Hospital Operations Equipment Manager to assist with the management of television and audio/visual equipment.

  • Coordinates the distribution of equipment across various hospital units.

  • Provides technical support to CMHHIP staff for troubleshooting DirectTV cable, television, and other audio-visual issues.

  • Ensures all units remain adequately equipped with necessary television and audio-visual resources to support facility needs.

• GPS Tracking

  • Collaborates with the Hospital Operations Equipment Manager to assist with the management of the GPS tracking system.

  • Provides first-level technical support and troubleshooting for GPS ankle monitors.

  • Conducts necessary training for staff on the proper use of the GPS tracking system.

• Hawkins Building Duress System Maintenance

  • Collaborates with the Hawkins Building Manager to assist with the management of the personal duress alarm system.

  • Provides first-level technical support and troubleshooting for the personal duress alarm system.

• Purchasing

  • Collaborates with the Hospital Operations Equipment Manager to assist with routine purchasing and procurement support for the department.

  • Makes purchases for necessary equipment and supplies to ensure continuous availability of resources.

  • Tracks order status and coordinates with vendors regarding delivery schedules and invoicing processes.

• Other Duties as Assigned

  • Performs any other duties that may arise to ensure necessary tasks are completed, even if not specifically covered in the established duty statements.