RMA Technician

RMA TechnicianLocation: Houston, TexasJob Type: Full-Time, Onsite – 5 days a weekOverview: We are seeking a dedicated and detail-oriented RMA Technician to join our team. This position involves testing and troubleshooting returned valves and actuators, generating comprehensive evaluation reports, and maintaining meticulous records of all Return Merchandise Authorization (RMA) cases.What We Offer:Competitive Pay PlansComprehensive Benefits: Enjoy industry-leading benefits effective the first of the month after you have worked 30 days, including:Medical, dental, vision, and life insurancePaid holidays and vacation401(k) plan with matching contributionsHealthy Work Environment: We provide a smoke-free, drug-free workplace to ensure a safe and productive atmosphere for all employees.Career Growth: We are committed to your professional development, offering numerous opportunities for advancement within the organization.An Exceptional Company Culture: Bray is a Family-owned and operated business with over 30 Years of Engineered ExcellenceJoin Bray International and be part of a dynamic team dedicated to shaping the future of flow control solutions!Key Responsibilities:Perform product testing and troubleshooting of returned valves and actuators.Generate comprehensive evaluation reports on tested products.Maintain accurate records for all RMA cases and determine warranty status.Process credits for failed parts or assemblies in accordance with company policy.Operate a forklift safely and efficiently.Qualifications:High school diploma, GED, or 5+ years of equivalent experiencePermanent work authorization for the USA is required.Ability to read basic electric/electronic wiring diagrams.Proficient in MS Office applications (Excel, Word, etc.).Familiarity with relational database programs for tracking and processing field returns.Previous experience with valves, actuators, and controls is a plus, but not mandatory.Experience in a manufacturing environment related to industrial products is advantageous.Excellent oral and written communication skills.Strong attention to detail.Ability to lift 50 lbs or less periodically.Join Bray International and be part of a dynamic team dedicated to shaping the future of flow control solutions!Please Note:Sponsorship is not available for this role. Applicants who currently hold, or will require in the future, visa sponsorship (e.g., E, F-1/OPT/CPT, H-1, H-2, L-1, B, J, or TN) are ineligibleAs a federal subcontractor, Bray International Inc., its affiliates, and subsidiaries comply with the Drug-Free Workplace Act and applicable federal law. Employment is contingent upon a successful background screening and compliance with federal requirements, including drug testing for controlled substances under the federal Controlled Substances Act, which includes marijuana. This requirement applies regardless of state or local marijuana/cannabis laws.