Mortgage Loan Coordinator II - Santa Rosa

MORTGAGE LOAN COORDINATOR II – SANTA ROSA detail-oriented and highly organized mortgage professional with 3–5+ years of experience supporting the front end of the mortgage process. You are hands-on, adaptable, and thrive in a fast-paced environment managing disclosures, compliance timelines, and member communication. You remain calm under pressure, are comfortable with frequent follow ups and shifting priorities, and bring strong technical knowledge of mortgage operations and loan origination systems. Location: Napa This Position Pays: $27–35/hour Duration: 3–4 Month Contract Schedule: Full-time, Monday–Friday, 8:30 AM–5:30 PM What You Will Be Doing: Intake and manage new mortgage loan applications through the Loan Fulfillment Center (LFC) Serve as a primary point of contact for members, branches, and internal referrals Prepare, review, and process initial and revised mortgage disclosures in compliance with TRID and change of circumstance requirements Communicate with members regarding loan status, required documentation, and next steps Structure loan scenarios aligned with member financial goals and mortgage products Review incomplete loan applications and coordinate follow-up actions or adverse actions as needed Upload and manage electronic loan documentation in virtual loan files Process regulatory notices and maintain compliance timelines Monitor department email queues and distribute loan-related documentation Support loan processors with pre-closing verifications and administrative tasks Cross-sell financial products and services when appropriate Assist with pipeline management, process improvement initiatives, and additional departmental support as needed What You Bring: 3–5+ years of mortgage lending or mortgage operations experience Strong experience handling mortgage disclosures and compliance requirements Working knowledge of TRID regulations, change of circumstance guidelines, and mortgage timelines Experience with Loan Origination Systems (LOS); Empower preferred, Encompass, Byte, or Origins accepted Strong Excel and computer skills Excellent organizational, multitasking, and time-management abilitiesStrong verbal and written communication skills Ability to work independently while maintaining confidentiality and professionalism Customer-focused mindset with the ability to build rapport and deliver excellent member service High school diploma or equivalent required; additional mortgage industry experience preferred NMLS registration ability preferred if assigned to designated positions #J-18808-Ljbffr