Referral Specialist

MSA Home Health currently seeks a Full-Time (Non-Clinical) Referral Specialist to join our Home Health team in the Palm Cost, FL community. The Referral Specialist serves as a liaison between the Agency and the medical community to coordinate patient care. They ensure patient care activities are appropriate, timely and cost effective. MSA offers competitive pay and excellent benefits: Generous paid time off Medical/Prescription, Dental & Vision Insurance and other benefits (STD, LTD, Accident & Sickness, additional life insurance, etc.) Company paid employee life insurance 401(k) retirement with a generous company match Opportunities for advancement Many other great benefits What You'll Do: Maintains e-referral systems for hospital systems, physician practices, SNFs, and any other referral source sending electronic referrals Maintains weekly referral logs noting NTUC reasons to be shared with ADM, DOPS and/or DOM weekly Answers e-referrals timely, both acceptance and denials Maintains frequent communication with ADM, DOPS and/or DOM regarding referral patterns and/or trends Acts as a liaison between the field staff and physicians in obtaining plans of care and appropriate modified orders. Receives information from field staff regarding patient care issues. Prioritizes and reports these issues to the appropriate parties. Reviews findings with the admitting nurse of requested services. Participates in start of care conferences. Recognizes problem areas and facilitates group problem solving. Ensures that physician’s orders are signed in a timely manner. Attends regularly scheduled meetings with physicians and/or appropriate designees to review patient care issues. Participates in and conducts joint projects and presentations with other community resources to promote community awareness. Attends agency staff meetings and agency and/or non-agency continuing education programs. Participates in the agency’s quality/process improvement program. Completes community education as needed. Contributes to team effort by accomplishing related results as needed. What You Bring: High school diploma or GED required. Bachelor’s degree preferred. One year home care experience preferred. Experience promoting community awareness as it relates to home health and/or hospice preferred. Visit us online at Medical Services of America is proud to be an Equal Opportunity Employer. #J-18808-Ljbffr Medical Services of America, Inc.