Admissions Coordinator

Admissions Coordinator

Southview Acres Healthcare Center is seeking a compassionate, organized, and customer-focused Admissions Coordinator to join our team. This role is responsible for coordinating the admissions and referral process, building relationships with hospitals and community partners, and ensuring a smooth transition for residents and families entering our facility.

The ideal candidate is personable, detail-oriented, and thrives in a fast-paced healthcare environment while delivering exceptional customer service and support.

Responsibilities

• Coordinate all aspects of the admissions process from referral through admission
• Respond promptly to hospital, family, and community inquiries
• Verify insurance coverage and obtain necessary documentation
• Communicate effectively with interdisciplinary team members regarding incoming admissions
• Conduct tours for prospective residents and families
• Maintain relationships with hospitals, case managers, discharge planners, and referral sources
• Track referral activity and admission outcomes
• Ensure compliance with state and federal admission regulations
• Assist with marketing and census development initiatives
• Support residents and families during the transition into the facility

Qualifications

• Previous experience in healthcare admissions, marketing, social services, or customer service preferred
• Skilled nursing facility or long-term care experience strongly preferred
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Knowledge of Medicare, Medicaid, and insurance verification processes preferred
• Ability to work collaboratively with residents, families, hospitals, and internal teams
• Proficiency with electronic medical records and Microsoft Office applications

Benefits

• Competitive pay
• Health, dental, and vision insurance
• Paid time off
• 401(k) with employer match
• Supportive team environment
• Opportunities for professional growth and advancement

Schedule

• Full-time
• MondayFriday
• Occasional evening or weekend availability as needed for admissions support

Apply Today

If you are passionate about helping residents and families navigate the transition into skilled nursing care, we would love to hear from you. Join the team at Southview Acres Healthcare Center and make a meaningful impact every day.