Biomedical Equipment Manager

Biomedical Equipment Manager

Manages equipment lifecycle, staff, and vendor/budget operations to keep the school's medical or dental equipment safe, compliant, and running. Supports leadership and staff through reporting, communication, and issue escalation. Essential Functions Oversight of the diagnosis, repairs, and maintenance of all dental equipment and systems supporting the School of Dental Medicine Recruit, train, and supervise dental equipment service technicians to support clinical and pre-clinical needs Assist with planning and selection of new dental equipment and install/commission new dental equipment as requested Schedule and coordinate preventive maintenance and service calls across all departments within the school Update and maintain an on-going equipment replacement plan and collaborate with stakeholders to prioritize and maximize efficiencies across the school. Ensure all service work meets regulatory, safety, and manufacturer compliance standards Establish and monitor department KPIs related to dental equipment services Manage parts inventory, vendor relationships, and service supply budgets Review and approve service reports, work orders, and warranty claims Communicate clearly with departmental faculty and staff regarding equipment status and downtime focusing on customer experience. Serve as escalation point for complex technical issues and key client concerns Identify training needs and coordinate ongoing technical education for staff and support learning opportunities for students Prepare service performance reports and present findings to leadership Support annual licensure exams and other events as needed Physical Effort Ability to stand, walk, and move around for extended periods in clinical or maintenance environments. Moderate physical activity such as lifting, carrying, and moving medical equipment (often up to 50 lbs) when necessary.