Student & Family Engagement Coordinator (SFEC)

Job Description:

SUNY Oneonta is hiring a dedicated and collaborative team member to serve as the Student & Family Engagement Coordinator (SFEC) . This position serves as the liaison for transfer traditions and family engagement within the Office of Student Experience. The SFEC will support ongoing efforts to engage with families of all SUNY Oneonta students while strengthening belonging and engagement among transfer students. The SFEC will also support and advance family engagement initiatives and transfer student programming through outreach, event coordination, advising, and relationship-building.

In the Office of Student Experience, we center our work on the power of knowledge and connection. We intentionally design support, outreach, and initiatives to remove barriers while celebrating student success. Our approach focuses on first-year, sophomore, transfer, and first-generation students, and this role directly contributes to those efforts by fostering connection and engagement among students and families throughout the student experience. We extend this philosophy to our work with families, recognizing their vital role as partners and advocates.

To learn more about the University and the department, please visit or

Duties include but are not limited to:

• Maintaining and updating the View email address on click.appcast.io portal, including curating content and communications for family engagement.
• Coordinating campus-wide family engagement events and programs, including Family Weekend and Family Spring Fling.
• Managing the Family Council, a group of family representatives, and facilitating insight and feedback.
• Facilitating monthly online engagement events (e.g., workshops, webinars, podcasts).
• Supervising Family Ambassadors (ESSC) and student interns who develop content for the portal, host on campus events for families and students, and co-host online workshops.
• Collaborating with campus partners to develop and support student and family engagement initiatives.
• Developing and implementing transfer-focused engagement initiatives and individualized outreach efforts through co-chairing the Transfer Taskforce and Tau Sigma Honor Society and advising the Transfer Club.
• Collecting and analyzing data to evaluate program effectiveness and guide continuous improvement of engagement initiatives.
• Working occasional evenings and weekends as needed to support student and family engagement programs and initiatives.

Salary: $51,261. SUNY Oneonta is a Public Service Loan Forgiveness (PSLF) qualifying employer. Information on SUNY's comprehensive benefits offerings can be found at Visa sponsorship is not available for this position.



Requirements:

Minimum Qualifications:

• Bachelor's degree.
• Minimum of one year professional or two years paraprofessional experience in higher education.
• Experience working in a customer service setting.
• Experience providing student services in one or more of the following areas: peer mentoring, professional mentoring, campus activities, or family engagement in a higher education setting.
• Excellent written and oral communication skills.

Preferred:

• Experience working directly with transfer students and/or families of college students in a student-centered office.
• Demonstrated experience developing, implementing, and evaluating large-scale programs.
• Demonstrated experience with content curation and maintenance within communication platforms (e.g., CampusESP, Slate).
• Experience with data collection and analysis.
• Demonstrated use of technology such as Adobe, Microsoft, social media, and/or Canva.
• Experience working with and serving diverse populations.

Additional Information:

SUNY Oneonta enrolls about 5,500 students who pursue bachelor's or master's degrees or certificates in one of 70-plus academic programs. Known as an exemplary residential campus that values inclusion, service and sustainability, SUNY Oneonta is a nurturing community where students grow intellectually, thrive socially, and live purposefully.

The university is located in the City of Oneonta, nestled in the northern foothills of the Catskill Mountains about a four-hour drive from New York City, Boston, and Philadelphia. With a population just shy of 14,000, Oneonta is one of the 20 Most Picturesque Small Towns in America, according to Microsoft News. The natural beauty of the region is breathtaking year-round. Each season offers outdoor activities such as hiking, biking, boating, swimming, and skiing. Employees give SUNY Oneonta high marks for work/life balance, management, and culture. The university's indeed.com rating is 4.4, with one recent review noting that the people are what make SUNY Oneonta so special.

SUNY Oneonta values a diverse university community. Please visit our website on diversity at: Moreover, the University is an Equal Opportunity/Affirmative Action employer. Women, persons of color, persons with disabilities, and protected veterans are encouraged to apply. "At SUNY Oneonta, we believe that diversity is an asset and a source of strength that energizes our collective growth and innovation." - President Alberto Cardelle.

Application Instructions:

To apply online go to: Please upload a cover letter, resume, and contact information for three professional references (required).

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