Clinic Coordinator - The Villages

Job Description

Job Description

Position: Clinic Coordinator
Company: Medi-Weightloss of The Villages

About Us:
At Medi-Weightloss, we’re not just about diets—we’re about life-changing, medically supervised weight loss solutions that empower our patients to achieve and sustain their healthiest selves. Our dedicated team of professionals is committed to preventive medicine, crafting personalized, evidence-based plans through comprehensive medical evaluations and in-depth consultations. If you’re passionate about health, thrive on helping others succeed, and live a vibrant, healthy lifestyle yourself, we’re excited to invite you to join our dynamic team!

Why Join Us:
• Dynamic Team Culture: Be part of a talented and collaborative team committed to excellence in patient care.
• Career Growth Opportunities: Thrive in an environment that values your skills and offers opportunities for professional development.
• Competitive Compensation: Enjoy a competitive salary and benefits package.

Primary Responsibilities:
Lead Daily Operations: Oversee the seamless flow of the clinic, from scheduling appointments and managing patient records to ensuring all documentation is accurate and complete.

Be the Patient’s Advocate: Act as a trusted liaison between providers and patients, answering questions, offering guidance, and providing personalized support to help patients achieve their goals.

Create Memorable Experiences: Deliver unparalleled service, going above and beyond to exceed patient expectations and make every interaction exceptional.

Drive Clinic Success: Quote fees, collect payments, and maintain a professional, welcoming environment that reflects our brand’s commitment to excellence.

Inspire and Support: Cheerlead patients through their weight loss journey, participate in practice marketing, and contribute to a positive, team-oriented culture.

Administrative Duties:
• Utilize a multi-line phone system to answer and appropriately route all incoming calls.
• Conduct follow-up calls to discuss patient progress and address concerns.
• Refer non-routine, sensitive, or complex requests to the appropriate staff member.
• Ensure exceptional patient service by maintaining a friendly environment, greeting patients, and upholding outstanding standards.
• Assist with monitoring daily inventory levels of clinical and office supplies.
• Perform daily scanning and uploading of documents in patient files.
• Train additional staff on daily procedures when requested by the office manager and/or physician.
• Participate in clinic marketing efforts and provide ongoing support to promote clinic profitability and success.

Clinical Duties (varied based on credentials):
• Obtain patient vitals, EKG, and perform phlebotomy.
• Administer IM injections.
• Prepare laboratory order forms and obtain patient laboratory results.
• Assist physicians or mid-level practitioners with patient referrals to other healthcare professionals.
• Document patient progress notes in the patient chart and/or EMR.
• Conduct follow-up calls to patients to discuss progress and address concerns.
• Perform other clinical duties as required.

Must Have Qualifications:

Experience: Proven background in a medical office, ideally in an elective setting (e.g., med spa) or a physician’s office with a focus on high-end customer service.

Communication: Outstanding written and verbal skills to engage and inspire patients.

First Impressions: A natural ability to leave a lasting, positive impact from the moment you meet someone.

Organization: Efficient, detail-oriented, and skilled at prioritizing tasks with consistent follow-through.

Tech Savvy: Proficient in Microsoft Word, Excel, and electronic medical record software.

Reliability: Punctual, dependable, and equipped with reliable transportation.

Attitude: A positive, can-do mindset with an eagerness to learn and grow in a medical office environment.

Key Skills:

Patient Care: Efficiently room and work up new patients, assist with procedures, and take vital signs to keep the clinic running smoothly.

Documentation: Accurately record medical information and prescribed medications in electronic records.

Multitasking: Handle critical issues with poise and ensure the clinic is clean, stocked, and ready for patients daily.

Team Player: Contribute to a collaborative, supportive environment while excelling independently.

Schedule, Compensation & Benefits:

Schedule: Flexible hours tailored to clinic needs (specific hours to be discussed during the interview process).

Compensation: [Competitive, Commensurate with Experience]

Benefits:

Paid time off

401K with employer match

While health benefits are not offered at this time, you’ll gain invaluable experience in a rewarding, patient-focused environment with opportunities for growth.

Why Join Medi-Weightloss?

This is more than a job—it’s an opportunity to make a difference in people’s lives while growing your career in a supportive, forward-thinking practice. If you’re ready to bring your passion, energy, and skills to a team dedicated to transforming lives, we can’t wait to meet you!