HVACR & Commercial Kitchen Field Service Technician

Job Description

Job Description

Own your day. Keep kitchens cooking.

You start the morning with a stocked service vehicle, clear work orders on your mobile app, and a mission: keep Chick-fil-A restaurants running flawlessly. From diagnosing a refrigeration issue before lunch rush to fine-tuning a Garland grill in the afternoon, you’ll solve problems that keep guests happy and teams productive. You’ll work independently in the field, backed by Colliers’ best-in-class technical support, training, and parts network.

The role

As a field technician, you will deliver both preventative and reactive maintenance across a defined local market, ensuring commercial kitchen equipment and base-building systems meet performance and safety standards through expert diagnostics, precise repair, and diligent preventative service.

What you’ll tackle

• Troubleshoot, diagnose, repair, install, and remove commercial kitchen equipment
• Service commercial cooking equipment, refrigeration systems (including sealed systems), specialty foodservice equipment, and base building HVAC systems
• Meet Operator service requests within established service level agreements
• Work on equipment including (but not limited to): Henny Penny, Follett, Lennox (HVAC), Traulsen, Hobart mixers, Champion dishwashers, Garland Grill
• Collaborate with manufacturers for diagnosis support and parts identification
• Consult with the Chick-fil-A Technical Assistance Team while onsite
• Install ordered parts accurately and professionally
• Document work comprehensively: work orders, time, receipts, and truck stock
• Keep a clean, organized service vehicle, tools, and parts inventory
• Support on-call emergency response during non-standard hours
• Adhere to safe work practices and accident prevention procedures
• Pursue continuous OEM training and certification programs
• Engage with equipment partners, suppliers, and vendors in the service network
• Maintain productivity levels in accordance with company standards

What sets you up for success

• Technical trade school training and/or relevant hands-on experience
• Minimum 5+ years of related trade experience or equivalent
• Background in one or more: sealed refrigeration/HVAC systems, electrical systems, mechanical systems, process controls, hot-side cooking equipment and/or mechanical power transmission
• Experience servicing kitchen equipment, facilities, or construction systems
• EPA Universal Certification
• Valid state driver’s license and proof of insurance; safe driving record (MVR required); ability to safely operate company vehicles
• Strong mechanical aptitude and troubleshooting skills; ability to read diagrams and schematics
• Proficiency with Microsoft Word, Excel, and mobile service applications
• Excellent written and verbal communication; self-starter who thrives independently; positive, service-oriented attitude

Proficiencies

• HVAC/R Systems
• HVAC Maintenance, Troubleshooting, and Repair
• Electrical Troubleshooting and Repair
• Environmental Protection Agency (EPA) Certification
• Equipment Diagnostics & Troubleshooting

Machines & technologies you’ll use

• Refrigeration/Cooling Systems

Travel

• 100% travel within a defined local market
• Limited overnight travel, mostly for onboarding and training

Physical demands

• Work extended periods during emergency or priority situations (including overtime)
• Lift, carry, push, or pull up to 50 pounds
• Climb ladders and stairs up to two stories (with ladder safety training). Roof access ladders are provided; van loading/unloading of a large ladder is non-typical.
• Frequent bending, twisting, kneeling, crouching, and crawling
• Extended standing and walking on even and uneven surfaces
• Frequent use of arms, wrists, and hands to operate tools and machinery
• Work indoors and outdoors in varying weather conditions

Why Colliers

Join an enterprising team where you’ll have the autonomy of field work plus the backing of a nimble, decentralized organization. We offer competitive compensation and benefits including a full range of health care options, paid time off, and a 401(k). Applications will be accepted on an ongoing basis. Direct applicants only please, no agencies.

Legal notices

Colliers provides equal employment opportunities to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status, or any other characteristic protected by law.

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.

Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact View email address on us.fitly.work for assistance.