Donation Door Attendant

Donation Process Specialist

Responsible for all aspects of the donation process including providing excellent customer service, receiving donations, sorting items and processing donations.

Education / Experience:

No experience required

Qualifications / Specific Skills / Knowledge:

• Must provide excellent customer service
• Must be able to follow verbal instructions
• Relate appropriately and positively with co-workers
• Must be able to safely lift and carry 50 pounds independently
• Maneuver carts and containers filled with clothing and materials
• Must have good vision and use of hands in sorting
• Stooping and bending required
• Standing for extended periods of time
• Some weekend work required

Responsibilities & Duties:

• Provide excellent customer service
• Safely assist donors with unloading and accepting items. Use transport equipment appropriately and gain coworkers assistance as needed
• Accurately document donations
• Provide receipt according to Goodwill Delight the Donor training
• Must interact with the public and coworkers in a positive, friendly manner
• Clean and sort various items
• Check items for defects and eliminate these items from sellable items
• Use containers, carts, barrels and racks to separate items
• Process items appropriately
• Keep work area clean and remove waste
• Other duties and responsibilities as assigned by the supervisor