Forward Deployed AI Engineer

Role Description

At Celigo, we believe integration should empower — not exhaust — innovation. As a modern Integration and Automation Platform (iPaaS), we’re on a mission to simplify how companies integrate, automate, and optimize processes.

The Forward Deployed AI Engineer (FDAE) is a pioneering role at the heart of our customers' agentic transformations. Using Celigo's strategic frameworks, you'll conduct workshops and interviews with executive team members to identify critical business processes, core challenges, and AI opportunities that Celigo is uniquely positioned to solve.

Embedded directly within Enterprise customer environments, this engineer drives rapid, measurable adoption of Celigo’s AI capabilities by identifying high-value business processes ripe for automation and personally building production-grade solutions.

What would you do if hired?

• Conduct workshops and strategy sessions with executive teams, present findings, and translate into design documentation and project plans.
• Utilize Celigo’s AI capabilities — including AI Studio, agentic workflows, and MCP server orchestration.
• Coordinate with customer data teams to understand data quality and agentic transformation requirements.
• Design intelligent prompts and develop AI agents and solutions that drive real value for customers.
• Set up and maintain MCP servers for scalable integration runtime environments.
• Design and manage APIs, including defining endpoints, authentication, versioning, and governance best practices.
• Co-build alongside customers and partners, sharing best practices and enablement as you go.
• Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not weeks.
• Perform end-to-end testing and validation of agentic solutions.
• Ensure best practices in performance, security, and governance.
• Provide go-live support, ongoing support, advisory services, and knowledge transfer to customers.
• Educate customers on the use of Celigo platform’s agentic capabilities.
• Mentor junior developers and contribute to solution design reviews.

Qualifications

• Strong problem-solving skills with the ability to troubleshoot complex agentic issues.
• Excellent verbal and written communication skills across business, technical, and executive audiences.
• Client-facing professionalism with the ability to lead discussions, training, and advisory sessions.
• Self-starter with strong ownership, attention to detail, and ability to work independently.
• Ability to manage multiple priorities in a fast-paced, client-driven environment.
• Demonstrated business acumen and sound decision-making skills.
• Drive to self-learn and showcase emerging technologies, including AI and automation, to elevate the practice.

Requirements

• Strong experience with prompt engineering, using frontier LLM models, API integration and management to solve business problems.
• Strong understanding of API lifecycle management, versioning, security, and governance.
• Experience integrating ERP systems (NetSuite, Acumatica, Microsoft Dynamics, SAP, etc.).
• Hands-on experience with cloud/SaaS platforms (Salesforce, Shopify, Amazon, etc.).
• Data transformation expertise (JSON, XML, CSV, EDI, mapping, normalization).
• Understanding of middleware and iPaaS architecture patterns.
• Experience integrating and operationalizing AI/LLM services.
• Familiarity with agentic architectures and orchestration concepts (e.g., Celigo agentic services, MCP servers).

Education & Experience

• Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related field is preferred.
• 7+ years of total experience, ideally with 4+ years of experience in management / technical consulting with direct client engagement.
• 3+ years of experience with AI development (frontier models, agentic services, MCP servers) with at least one production agent you can walk through.
• Proven ability to design and deliver scalable, production-grade integration solutions.
• Experience across the full delivery lifecycle (requirements through post-go-live support).
• Understanding of technologies such as Node.js, web services (SOAP/REST), and data transport formats (JSON, XML, EDI, flat files).
• Familiarity with enterprise applications (NetSuite, Salesforce, Amazon, Google, Shopify, HubSpot, etc.).
• Strong database fundamentals (SQL, data modeling, querying).
• Knowledge of legacy integration methods (FTP, ACH, fixed-width files, EDI) is a plus.

Benefits

• Three weeks of vacation (starting year one).
• Wellness days and holidays to recharge.
• Parental leave and a generous benefits package.
• Monthly tech stipend.
• Recognition and career development opportunities.