Guest Experience Lead
$16 - $18.18 per hourMcDonald's
Guest Experience Leader
Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU.
PERKS & BENEFITS:
- Competitive pay between $16.00 - $18.18
- Employee discounts and free meals
- Paid sick leave and/or paid time off
- Tuition reimbursement and/or educational assistance
- Training and advancement opportunities
- Weekly direct deposit
- 401k plan
- Medical, dental, and vision benefits
And much, much more!
This role is vital to the guest experience because you'll:
- Lead the experience: Check in with guests and make sure they are enjoying themselves
- Be the solution: Handle guest concerns and provide resolve to their satisfaction
- Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
- Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features
To be successful in this position, you'll need:
- A humble and hospitable demeanor;
- Passion for helping and serving others (customers and fellow team members);
- A desire to learn and grow; and
- The ability to communicate effectively and anticipate customer needs
Equal Employment Opportunity and Our Value of Inclusion
McDonald's is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald's provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald's provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact View email address on click.appcast.io.
This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.
McDonald's- ...Restaurant Group is looking for experienced Store Managers to lead operations at their Maryland locations. Responsibilities... ...associates, achieving financial goals, and ensuring exceptional guest experiences. Candidates must have a high school diploma and be flexible with...SuggestedFlexible hours
- ...McDonald's - 2130 Generals Highway - Responsibilities: Lead the guest experience; Handle guest concerns and provide resolution; Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment; Offer expert insight into promotions and...Suggested
$55k - $70k
...A leading restaurant franchise in the United States is seeking an experienced Restaurant General Manager. In this role, you will... ...profitability, manage operations, and lead a team to deliver exceptional guest experiences. Qualified candidates should have at least a year of...Suggested$17 - $19 per hour
A leading restaurant franchise in Maryland is seeking an Assistant General Manager to oversee... ...be responsible for delivering excellent guest service, training staff, and ensuring... ...This role requires at least one year of experience in similar positions and offers...SuggestedHourly pay- ...compliance with security protocols. The role requires a Bachelor’s degree or equivalent experience, excellent organizational and communication skills, and the ability to handle guest interactions professionally. Join a dynamic team in a fast-paced environment, focusing...SuggestedShift work
$18.25 - $23.04 per hour
McDonald’s is seeking a Shift Manager in Maryland to lead restaurant operations. Responsibilities include overseeing schedules, inspiring and empowering team members to ensure excellent guest experiences, and maintaining food safety and cleanliness standards. Ideal candidates...Hourly payFlexible hoursShift work- ...seeks a Restaurant Associate Manager in Maryland to oversee restaurant operations and enhance guest experiences. You will manage front-and-back-of-house responsibilities while leading a dedicated team. With 2+ years of restaurant management experience, you must be ready to...
$18.74 - $20.33 per hour
...in Crofton, MD is looking for a Produce & Floral Department Lead. In this role, you will support the department manager, ensuring... ...standards. You will lead your team to deliver a welcoming experience for guests, monitor inventory, and uphold productivity goals. This...Hourly payFlexible hours- Le Pain Quotidien is seeking a Shift Lead in Wildwood, Maryland. This role provides an opportunity to join a beloved brand that values... ...restaurant cleanliness. The ideal candidate will have experience in the restaurant industry, be familiar with POS systems, and enjoy...Flexible hoursShift work
- A leading fast-food chain is searching for a Guest Experience Leader in Glen Burnie, Maryland. This role focuses on enhancing customer satisfaction by checking in with guests, addressing their concerns, and ensuring a welcoming environment. Applicants should possess strong...Flexible hours
- ...with menu planning, and maintain sanitation standards while supporting servers and hosts during peak periods. You will lead a team to achieve guest satisfaction and financial objectives, determine training needs, and implement development plans to improve performance...
$18.3 - $24.8 per hour
...Visual Standards. Your responsibilities include executing Floorsets, maintaining store appearance, and providing an outstanding guest experience. This position requires a passion for merchandising and strong attention to detail. Flexible hours and a team-oriented mindset...Hourly payFlexible hours- AEO is seeking a part-time Merchandise Leader in Annapolis, MD. You'll support a stellar guest experience and execute effective merchandising standards. Essential skills include attention to detail, retail experience, and a passion for AE products. The position offers...Part timeFlexible hours
- ...management of front office associates, overseeing staffing, training, and operations of the front desk team. You'll have a critical role in guest interactions, ensuring professional service and efficient check-in/check-out processes. Strong communication with other departments...
- ...you will support the Merchandising Team Leader to ensure the store meets AEO Brand Visual Standards while driving outstanding guest experiences. Your responsibilities will include executing effective Floorsets, coaching your team, and maintaining the merchandising of the...Flexible hoursWeekend workAfternoon shiftEarly shift
- Noodles & Company is seeking Shift Managers in Severna Park, MD. This role involves leading, coaching, and working with team members to provide excellent food and guest experiences. Candidates should have prior leadership experience, and skills in customer service and...Ongoing contractFlexible hoursShift work
- ...A fitness center in Glen Burnie is seeking a Front Desk Associate to serve as the first point of contact for members and guests. This role requires stellar customer service skills and the ability to efficiently assist with inquiries and transactions. Responsibilities...
- ...McDonald's - - Responsibilities: Greet guests and communicate with them while ordering; Offer help with using the ordering kiosks; Offer assistance to those in need of some extra hands; Check with them once they have their food to make sure theyre satisfied, or to see...
- ...Maryland. In this role, you will oversee operations and lead the maintenance team, ensuring the facility remains guest-ready. The ideal candidate should have a strong... ..., along with at least 2 years of management experience. Benefits include health coverage and employee discounts...
$17 - $17.25 per hour
...involves supporting the Store Manager's operations, establishing guest services, and managing inventory and staff. Candidates must be... ...least 18 years old and should have prior retail or management experience. Physical demands include standing, walking, and lifting. This...Hourly pay$50k - $70k
...oversee daily operations, including staff management and customer experience. The ideal candidate will have at least one year of management... ...including medical, dental, vision, and 401k. Join us to lead a team dedicated to quality service and food. #J-18808-Ljbffr...$14.5 per hour
A global fast-food chain in Glen Burnie, Maryland, is seeking a Guest Experience Leader to ensure customer satisfaction and promote a welcoming environment. This role involves checking in with guests, addressing concerns, and collaborating with team members. Ideal candidates...- Firehouse Subs is seeking a General Manager to lead daily operations in Maryland. You will ensure regulatory compliance, oversee guest service, food quality, and cleanliness,... ...will have 1+ year of management experience, strong leadership, cash handling skills,...Work at officeNight shiftWeekend work
$20 - $24 per hour
...requires the seamless planning and execution of conferences, ensuring high service standards and exceeding guest expectations. The ideal candidate will have prior experience in hotel conference sales, strong communication skills, and proficiency in event management tools...Hourly payFull time- ...a Salon Manager in Training in Arundel, Delaware. This role is responsible for all aspects of salon operations, leading the team to enhance guest experiences and business profitability. Essential duties include providing hair care services, supporting team development,...TraineeshipFlexible hoursAfternoon shift
$17.75 - $21.75 per hour
...Manager in Maryland to support store operations and create an exceptional shopping experience for customers. You will supervise staff and ensure top-tier customer service by addressing guest inquiries and promoting store programs. The ideal candidate has retail management...Hourly payFull time- ...support store operations and provide exceptional service to guests. The role involves leading a team of sales associates, overseeing sales initiatives... .... The ideal candidate will have retail management experience, a strong passion for gaming, and the ability to work independently...
- A vibrant Southern Brunch destination seeks a passionate Supervisor to lead a dynamic team and ensure exceptional guest experiences. You will be responsible for guiding daily operations, training team members, and fostering a positive work culture. The ideal candidate...Full time
- A beauty education provider in Annapolis is seeking a part-time Service Desk Coordinator. The ideal candidate must have experience in guest service and sales, excellent communication skills, and the ability to create extraordinary experiences for guests. The role involves...Part timeNight shiftAfternoon shift
- MGM National Harbor seeks a Supervisor of Valet Service to lead daily valet and guest service operations, supervise and develop the valet team,... ...smooth parking, traffic flow, and a premier guest arrival experience. The ideal candidate is at least 21 years old with 1+ years...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Experience Lead. Be the first to apply!

