Treatment Coordinator

Orthodontic Treatment Coordinator-Bilingual Join Our Team at ABQ Orthodontics! Are you a people-loving, detail-oriented professional who enjoys creating great patient experiences? Our growing orthodontic practice is looking for an enthusiastic Orthodontic Treatment Coordinator-Bilingual to join our team! About the Role As our Treatment Coordinator, you will be the primary point of contact for new patients and play a crucial role in their journey toward achieving a confident smile. You'll guide patients through their treatment options, explain financial plans, and ensure a smooth, supportive experience. The goal is for the patient/parent to choose our office after their amazing experience with you as their treatment coordinator! Responsibilities Welcome new patients and provide an exceptional, friendly experience Review treatment plans with patients and answer questions clearly and confidently Discuss financial arrangements, insurance benefits, and payment options Coordinate scheduling of initial and follow-up appointments Maintain accurate patient records and communicate effectively with the clinical team Support practice growth by following up with prospective patients What We're Looking For Strong communication and customer service skills Professional, positive, and compassionate personality Ability to explain treatment and financial details with confidence Organizational skills and attention to detail Experience in dentistry/orthodontics and/or sales is preferred, but we will train the right person Bilingual in Spanish is required We Offer Competitive pay based on experience Monthly bonus (goal-oriented) Health benefits Paid time off and holidays 401(k) options Braces benefit Opportunities for professional development A supportive, upbeat team environment The reward of helping patients feel confident and cared for