Quality Manager

At Dexter, we manufacture and distribute axles, accessories, and towing components primarily serving the commercial trailer, RV, marine, agriculture, and manufactured housing markets. We’re building products and systems that are rooted in a culture of safety, collaboration, and innovation. Headquartered in Elkhart, Indiana, Dexter has manufacturing and distribution locations throughout the U.S. and Canada. Employing state-of-the-art robotics, precision welding equipment, and automated machining processes, Dexter has achieved over 65 years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer service. Key Responsibilities Planning and directing quality control, quality assurance, and continuous improvement initiatives Leading and performing internal Quality Audits to maintain compliance with ISO 9001:2015 and Dexter standards Conducting inspections, design reviews, testing, and integration activities to ensure product standards are achieved Reviewing vendor quality specifications and evaluating purchased components for acceptance Documenting and maintaining all quality records in accordance with company policies Owning and leading root cause analysis and corrective action processes Developing innovative approaches to resolve recurring or systemic quality challenges Communicating key quality metrics, risks, and improvement recommendations to leadership Preparing and presenting quality reports and technical updates Collaborating closely with Engineering and Production to resolve internal quality concerns Driving performance improvement targets and measurable KPIs Conducting statistical and data analysis to support decision-making Supporting warranty investigations and customer feedback initiatives Managing all documentation and reporting requirements within the QMS This role requires both strategic oversight and hands‑on leadership — setting the standard for quality while guiding teams to achieve it. What We’re Looking For We’re seeking a confident, analytical leader who takes ownership of quality performance and inspires accountability across the organization. Qualifications & Education Bachelor’s degree in a related discipline or 5+ years of equivalent experience Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or ISO 9001:2015 Internal Auditor Certification preferred Strong knowledge of ISO 9001:2015 and/or IATF 16949 Quality Management Systems Proven experience leading quality audits and corrective action processes Strong statistical analysis and data interpretation skills Excellent communication skills with the ability to influence at all levels Demonstrated ability to lead cross‑functional problem‑solving initiatives We’re looking for someone who is proactive, detail-oriented, and driven to build a culture where quality is everyone’s responsibility. Why Work at Dexter? At Dexter , quality isn’t a department — it’s a commitment. You’ll have the authority, visibility, and support to shape processes, influence outcomes, and protect a brand trusted across commercial trailer, RV, heavy‑duty, marine, agriculture, and manufactured housing markets. Benefits Leadership visibility and decision‑making impact A culture focused on continuous improvement Competitive compensation and benefits Stability within a respected, industry‑leading organization Dexter offers a competitive wage Full benefits package including Health, Dental, Vision, Life, STD, LTD, FSA, HSA 3% profit sharing in our Safe Harbor program 401(k) Plan with company contributions Opportunities for internal career development and growth Dexter is committed to attracting, developing, and retaining a highly qualified, dedicated workforce. We hire and promote individuals based on their qualifications, performance, and abilities. It is the policy of the Company to provide equal opportunity to all qualified individuals without discrimination on the basis of race, ethnicity, national origin, gender, age, sexual orientation, disability, religion, veteran status, citizenship status or any other protected characteristic as outlined by applicable U.S. and Canada equal rights legislation protected by federal, state, province or local law. If you’re ready to lead quality with purpose and precision, we’d love to hear from you. #J-18808-Ljbffr Dexter