Customer Experience Associate

We are seeking a friendly and energetic Customer Experience Associate for a direct hire retail customer service opportunity in Savannah, TN. This role is ideal for someone who enjoys helping customers, building relationships, and working in a fast-paced retail environment without late-night retail hours.

This opportunity offers a supportive, team-focused culture where employees are valued and encouraged to grow. You will be part of a positive workplace with approachable leadership, regular team outings, advancement opportunities, and a schedule that supports better work-life balance than many traditional retail roles. If you take pride in delivering excellent customer service and enjoy being part of a team that feels like family, this could be a great fit.

Key Responsibilities

- Provide friendly, helpful, and professional service to customers in a retail store environment.

- Build strong relationships with local customers and contribute to customer satisfaction and repeat business.

- Recommend and upsell products and services based on customer needs.

- Handle customer transactions, answer product questions, and assist with inventory as needed.

-  Maintain a clean, organized, and welcoming retail space that reflects pride in the brand.

- Support store operations and business needs across assigned locations when required.

Compensation and Benefits

-  Pay Rate: $16 per hour.

- Employment Type: Direct Hire.

- Schedule: Must be available to work any day of the week.

- Monday to Friday: 8:00 AM to 6:30 PM.

- Saturday: 8:00 AM to 5:30 PM.

- Sunday: 8:00 AM to 4:30 PM.

- No late-night retail hours.

- Insurance benefits.

- Paid vacation and sick leave.

- Regular quarterly team outings.

- Positive and supportive team culture.

- Opportunity for advancement within a growing company.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:

The pay transparency policy is available here:

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

Required Qualifications and Skills

- Provide excellent retail customer service and create a positive customer experience.

- Support product recommendations, upselling, transactions, and basic store operations.

- Maintain an organized retail environment and assist with inventory needs.

- Build customer relationships that help support store sales and customer loyalty.

- 1 to 2 years of customer service, retail, hospitality, or sales experience is preferred.

- High school diploma or GED required.

- Strong communication and interpersonal skills.

- High attention to detail with the ability to multitask effectively.

- Positive attitude and willingness to work as part of a team.

- Ability to work a flexible schedule, including weekdays and weekends.

- Must be able to lift up to 50 lbs.

- For floater opportunities, flexibility and willingness to travel between Memphis and surrounding store locations is required.

Preferred Qualifications

- Experience in retail customer service, hospitality, or sales.

- Previous experience recommending or upselling products and services.

- Ability to support multiple store locations as business needs require.