Warehouse Operations Specialist (21942)

PGL

Position Purpose
Plan and Coordinate the logistics services, storage and/or distribution operations within the PGL organization or the activities of external organizations that are engaged with PGL in storing or distributing materials or products.
Tasks

Pack, re-pack, unload, and position product/goods in or around transportation vehicles.

Carry needed tools or supplies from storage or trucks and return them after use.

Attach identifying tags to containers or mark them with identifying information.

Read work orders or receive oral instructions to determine work assignments or material or equipment needs.

Record numbers of units handled or moved, using operational documents.

Move freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, ships, or containers, by hand or using trucks, tractors, or other equipment.

Sort, record & organize cargo/customer goods before loading and unloading or situating for storage.

Confer with customers by telephone, email or in person to provide information about products or services related to their contracted offerings, take or enter orders and obtain details regarding inventory or storage.

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Work Activities

Handling and Moving Objects

Inspecting Equipment, Structures, or Material

Repairing and Maintaining Mechanical Equipment

Training and Teaching Others

Evaluating Information to Determine Compliance with Standards

Organizing, Planning, and Prioritizing Work

Performing General Physical Activities

Communicating with Supervisors, Peers, or Subordinates

Communicating with Persons outside Organization

Identifying Objects, Actions, and Events

Processing Information

Monitor Processes, Materials, or Surroundings

Getting Information

Interacting with Computers and computer software/programs

Repair specialized rigging

Measure, weigh, or count products or materials

Signal directions or warnings to coworkers

Use two-way radio or mobile phone

Perform safety inspections of wok area(s)

Clean rooms or work areas

Sort materials or products

Move or fit heavy objects

Maintain safe work environment

Package goods for shipment or storage

Read technical drawings

Clean equipment or machinery

Operate packaging or banding machine or equipment

Use hand or power tools

Load, unload, or stack materials, or products

Wrap products

Read work order, instructions, formulas, or processing charts
Education and Experience
Years of Experience: 0 - 1 years related experience
Education: High school diploma or equivalent and/or Industry related certification
Knowledge
Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking - Talking to others to convey information effectively.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Time Management - Managing one's own time and the time of others.
Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Coordination - Adjusting actions in relation to others' actions.
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Abilities
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension - The ability to read and understand information and ideas presented in writing.
Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Near Vision - The ability to see details at close range (within a few feet of the observer).
Speech Clarity - The ability to speak clearly so others can understand you.
Speech Recognition - The ability to identify and understand the speech of another person.
Written Expression - The ability to communicate information and ideas in writing so others will understand.
Tools

Bar code labels

Bar code reader equipment

Barcode scanners

Desktop computers

Laptop computers

Tablets (I-Pad, Galaxy...)

Digital cameras

Dollies

Forklifts

Lift trucks
Hand trucks or accessories

Pallet jacks
Technology

Compliance software

Electronic mail software

Enterprise resource planning ERP software

Manufacturing resource planning MRP software

Customer resource management CRM software

Logistics and supply chain software (CargoWise ediEnterprise)

Spreadsheet software

Microsoft Excel and other office applications

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Vacancy posted more than 2 months ago

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