Case Manager

Responsibilities Conducts comprehensive assessments to identify participant strengths, needs, preferences, and barriers to success. Develops, implements, and monitors individualized service and treatment plans. Assists participants in establishing recovery goals and achieving positive outcomes. Advocates for participants to ensure access to appropriate services, supports, and community resources. Provides community-based case management and support services. Conducts screenings, referrals, and service coordination activities. Connects participants to behavioral health, medical, housing, employment, transportation, educational, and social service resources. Assists participants with obtaining benefits and entitlements, including but not limited to Medicaid, Social Security benefits, housing assistance, and community resources. Coordinates services among providers, families, caregivers, and support systems. Monitors participant progress and adjusts service plans when necessary. Maintains regular participant contact through office, community, home, and virtual visits as appropriate. Supports crisis intervention and resource coordination when needed. Provides education regarding available services, resources, and recovery supports. Accurately documents services provided, participant progress, and service outcomes. Maintains compliance with agency, licensing, accreditation, and funding source requirements. Documents time worked accurately. Other duties as assigned by management. Requirements Bachelor's Degree in Human Services, Social Work, Psychology, Counseling, Sociology, Behavioral Health, or a related field required. One (1) year of case management experience preferred. Minimum two (2) years of experience supporting individuals in behavioral health, addiction recovery, mental health, or related human service settings preferred. Valid driver's license with acceptable driving record required. Ability to work effectively in both office and community-based settings. Intermediate computer proficiency and ability to utilize documentation systems. Strong verbal and written communication skills. Strong organizational and time management abilities. Ability to assess participant needs and identify appropriate resources. Excellent problem-solving and critical thinking skills. Ability to work independently and manage multiple priorities. Ability to establish and maintain professional relationships with participants, providers, and community partners. Strong advocacy and service coordination skills. Knowledge of community resources, entitlement programs, and behavioral health services. Ability to maintain confidentiality and professional boundaries. #J-18808-Ljbffr