Property Manager

JOB SUMMARY

The Property Manager is responsible for the day-to-day management, financial oversight, and tenant relations for assigned commercial properties, including office, retail, and industrial assets. This role ensures properties operate efficiently, remain well-maintained, and deliver a positive experience for tenants while meeting financial performance goals.

JOB DUTIES AND RESPONSIBILITIES

Property Operations
• Support rental rate determinations by researching local market trends, analyzing overhead costs, depreciation, taxes, and profit objectives.
• Advertise vacancies through online listings and referrals, coordinate property showings for prospective tenants.
• Manage tenant contracts by negotiating lease terms, collecting security deposits, and ensuring compliance with lease agreements.
• Achieve financial goals by collecting rent, paying invoices, forecasting budget requirements, analyzing variances, and implementing corrective actions.
• Oversee and coordinate daily operations and building systems for assigned commercial properties.
• Investigate and resolve tenant complaints, enforce occupancy rules, inspect vacant units, and coordinate repairs and renovations.
• Serve as the primary liaison among tenants, vendors, accounting, and maintenance teams to ensure timely project completion and tenant satisfaction.
• Oversee all property-related projects, including construction, vendor management, and maintenance activities.
• Procure, manage, and coordinate all vendors servicing the properties.
• Coordinate project and lease management, including construction, tenant build-outs, and other lease-specific requirements.
• Conduct regular property inspections to identify and address maintenance and safety concerns.
• Maintain up-to-date property files, records, and compliance documentation.

Tenant Relations
• Act as the main point of contact for tenant inquiries, service requests, and communication.
• Coordinate tenant move-ins, move-outs, and lease renewals.
• Address and resolve tenant concerns promptly and professionally to ensure satisfaction and retention.
• Ensure compliance with lease terms and property regulations.

Financial Administration
• Manage accounting functions including accounts receivable/payable, invoicing, budgeting, reconciliations, and general ledger maintenance.
• Prepare and track property budgets and expenses.
• Process invoices, purchase orders, and utility payments in a timely manner.
• Support rent collection, delinquency reporting, and lease administration.
• Prepare accurate and timely monthly financial and operational reports.

Administrative Support
• Maintain accurate property databases and management software records.
• Prepare correspondence, reports, and materials for meetings and ownership review.
• Coordinate property-related events, inspections, and contractor site access.

EDUCATION/KNOWLEDGE/SKILLS/ABILITIES:
• Associate's or Bachelor's degree in Business, Real Estate, or a related field preferred.
• 3-5 years of experience in commercial property management across multi-building, retail, or industrial portfolios.
• Strong organizational, multitasking, and problem-solving skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office Suite and property management software (e.g., Yardi, MRI, AppFolio).
• Solid understanding of financial reporting and lease administration.
• Customer service-oriented with a focus on professionalism and tenant satisfaction.
• High attention to detail and strong analytical capabilities.