Housekeeping Manager

Your team and working environment: Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States. Company Description Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description Reporting to the Housekeeping Leadership, responsibilities and essential job functions include but are not limited to the following: Responsibilities Consistently offer professional, friendly and engaging service Lead and manage the day-to-day operation of the department and ensure service standards are followed Address guest concerns and react quickly, logging and notifying proper departments as required Conduct regularly scheduled departmental meetings Manage the departmental budget in a fiscally responsible manner Oversee the recruitment and training of all Housekeeping Colleagues Balance operational, administrative and Colleague needs Follow departmental policies and procedures Report necessary maintenance items Follow all safety and sanitation policies Other duties as assigned What Is In It For You Paid time off Medical, Dental and Vision Insurance, 401k Complimentary shift meal Employee benefit card offering discounted rates in Accor worldwide for you and your family Learning programs through our Academies designed to sharpen your skills Opportunity to develop your talent and grow within your property and across the world Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 Qualifications Previous Housekeeping leadership experience required Computer literate in Microsoft Window applications preferred University/College degree in a related discipline an asset Excellent communication and organizational skills Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Physical Demands This Position Requires Constant standing and walking throughout shift Occasional lifting and carrying up to 30 lbs Occasional kneeling, pushing, pulling, lifting Occasional ascending or descending ladders, stairs and ramps Additional Information Your Team And Working Environment A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One Our Commitment To Diversity & Inclusion Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team. Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V #J-18808-Ljbffr