Medical Front Desk Specialist

Job Description

Job Description

We are looking for a Part-Time Medical Front Desk Specialist to support a chiropractic office in Palm Beach Gardens, Florida. This Contract to Permanent opportunity is ideal for someone who is comfortable in a patient-facing role, enjoys creating a welcoming office experience, and can confidently help guide prospective and returning patients toward scheduling services. The position requires strong communication, solid computer proficiency, and the ability to balance front desk operations with relationship-building in a busy clinical setting.

Responsibilities:

• Welcome patients and visitors courteously, creating a positive first impression at the front desk.

• Coordinate appointments, manage the daily schedule, and encourage patients to book recommended services and follow-up visits.

• Handle patient check-in and front office reception tasks while maintaining an organized and efficient workflow.

• Answer incoming calls, respond to routine questions, and communicate clearly about office services and scheduling availability.

• Build rapport with patients to support retention and promote appointment commitment in a consultative, service-oriented manner.

• Enter and update patient information accurately in office systems and complete general administrative duties as needed.

• Support the day-to-day operations of the chiropractic practice while maintaining an appropriate appearance in required scrubs.

• Previous experience working in a medical office or similar healthcare front desk environment.
• Ability to schedule patients efficiently and manage multiple priorities throughout the day.
• Strong interpersonal and communication skills with a customer-focused approach.
• Comfortable discussing services and helping patients move forward with booking appointments.
• Basic understanding of medical front office procedures and common healthcare terminology.
• General computer proficiency; experience with medical office systems is helpful but not required.
• Dependable, organized, and able to maintain professionalism in a fast-paced setting.