Client Experience & Service Analyst

MassMutual Ascend is seeking a Customer Service Analyst in Cincinnati, OH to provide superior service via calls and chat, guiding clients and agents in planning their financial futures. Training is provided, with ongoing expert support after onboarding and potential for growth within the team. The role emphasizes accurate data handling, product knowledge, and the ability to explain complex topics like interest and benefits while collaborating across departments. #J-18808-Ljbffr MassMutual Ascend