Shift Manager

SHIFT MANAGER JOB SUMMARY:Our Shift Managers lead our teams to provide our guests with exceptional service. They are responsible for fulfilling the same duties as a Team Member, and in addition, they are responsible for managing the restaurant during an opening or closing shift. Part-time and full-time opportunities exist for the Shift Manager position.MUST BE ABLE TO WORK A FLEXIBLE SCHEDULE.The position includes, but is not limited to, the following essential job responsibilities:SHIFT MANAGER JOB RESPONSIBILITIES:The Shift Manager ensures that they and the team members on their shift:Greet guests with a genuine smile and warm, inviting spirit.Provide excellent guest service and meet customer needs in a timely and effective manner.Use a headset (if applicable) to take customer orders, receive directions, and/or give directions.Accurately capture orders and suggest great additions using menu knowledge.Prepare and serve food according to brand recipes and quality standards.Follow food safety, general safety, and sanitation protocols.Maintain a safe, clean, and well-organized restaurant to create a pleasant environment for guests and teammates.Clean and operate all equipment in a safe and proper manner.Adhere to safe work practices.Follow and comply with all applicable health department regulations as well as company policies and procedures.Keep accurate cash, sales, and inventory control records.Additional responsibilities of a Shift Manager include:Production managementCompletion of temperature logsWaste tracking and managementKey inventory item countsSales and cash reconciliationStation training of new team membersAddresses escalated guest concernsBanking duties, excluding driving responsibilitiesAny other duties assigned by their Assistant Manager, General Manager, or senior leadership teamSHIFT MANAGER CORE COMPETENCIES:Friendly, smiling, cheerful with a positive attitudeLoves serving and helping othersPassionate about guest serviceTeam playerActs with integrityWorks efficiently and with a sense of urgencyExcellent listening and communication skillsAbility to give direction and yield the respect of teammatesDesires to learn and take on additional responsibilitiesSHIFT MANAGER BENEFITS:Career Development OpportunitiesCompetitive PayHealth, Dental, and Vision InsuranceA fun place to workHospital Indemnity InsuranceDiscount Meal BenefitWait periods may applySHIFT MANAGER JOB REQUIREMENTS:At least 16 years of ageAvailability to manage one or more opening and/or closing shift(s) on a weekly basisDependableCoachablePhysical/Mental ability to:Tolerate exposure to noise, extreme hot and cold temperatures, and other elements.Frequently bend, kneel, squat, stand, walk, and twist at waist.Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead.Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead.Occasionally climb and descend ladders.Remain active, standing for long periods without a break.Work under pressure, such as high-volume peak periods, and remain calm with teammates and guests. #J-18808-Ljbffr