IT system administrator

IT System Administrator II

Responsible for the effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure for a particular operating system, middleware or application(s).

Job Responsibilities:

• Installs, configures and maintains workstations and all servers. Schedules installations and upgrades. Develops and maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation.
• Installs new software releases, system upgrades. Evaluates and installs patches and resolves software-related problems. Troubleshoots networking and operating system problems.
• Performs system backups and recovery. Maintains data files and monitors system configuration to ensure data integrity.
• Monitors and fine-tunes the system to achieve optimum performance levels. Conducts routine hardware and software audits.

Degree / Licenses and Professional Certifications:

4 year college degree (Computer Science, Engineering, or related) or equivalent work experience in Infrastructure Administration. Microsoft Professional Certification (in at least two core technologies) preferred.

Experience:

4+ years in IT Server Administration experience.

Competencies:

• Excellent written and oral communications
• Excellent problem solving and analytical skills
• Excellent organization skills
• Strong ability to build effective relationships with cross functional team members and stakeholders
• Experience writing business requirements and functional specs

Knowledge:

Knowledge of organizational politics and political tactics; ability to navigate formal and informal communication and decision-making channels with guidance. Knowledge, insight, and understanding of business concepts and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations with guidance.

Skills:

• Strong writing and communication skills
• Strong customer service orientation toward Units requiring consultation (responsive, consultative, collaborative, and accurate)
• Strong project management skills: plan, organize, monitor, and control projects, ensuring efficient utilization of resources, to achieve project objectives and deadlines
• Strong interpersonal relationship building skills; able to work with a variety of people and groups in a constructive and collaborative manner
• Strong analytical ability with the capability to determine the root cause of problems and issues and provide solutions

Abilities:

• Ability to apply organizational acumen to identify and maintain focus on key success factors
• Displays attention to detail
• Ability to juggle multiple, competing, frequently changing time-sensitive deadlines and priorities
• Ability to work with minimal supervision
• Ability to work effectively as part of a team