Business Analysis Specialist

Purpose Statement The Business Analyst II (BA) is responsible for capturing data for the IT department as required and breaking it down into easy-to-understand language. The BA translates technical and business requirements into a common language that can be shared across departments and teams. This information will then be used by various departments within and without IT to make business and IT decisions. The BA is responsible for interfacing with customers and stakeholders for work intake and technical workload estimation as the digital front door for the Data Analytics team. This role also works with IT leaders to coordinate program delivery via Agile methodology. Essential Functions Work with technical team members, IT leaders, and business stakeholders to collect and rationalize business requirements, estimate workload effort and timeline, and communicate progress status to stakeholders. Organize and follow through progress with technical engineers via Agile methodology in each scrum planning and execution. Build documentation and collaborate with team members to ensure comprehensive and updated documentation for system information, process flow, standards, and best practices for data products. Work with IT senior leaders to prioritize business demands based on technical team burn rate and workload. Be the focal point for customer communications for break/fix support, new request intake discovery, and inter-team collaborations. Capture and track Data Analytics team performance KPIs such as customer delightfulness survey results. Manage team DevOps boards for task assignments and tracking. Other Functions Performs other duties as assigned. Standard Expectations Complies with organizational policies, procedures, performance improvement initiatives, and maintains organizational and industry policies regarding confidentiality. Communicate clearly and effectively to person(s) receiving services and their family members, guests, and other members of the health care team. Develops constructive and cooperative working relationships with others and maintains them over time. Encourages and builds mutual trust, respect, and cooperation among team members. Education/Experience/Skill Requirements Bachelor's degree in business, computer science, or equivalent working experience. 5 years experience in managing project delivery for data analytics or software engineering field. 3 years experience with Agile methodology by taking active roles as scrum master. 2 years experience with digital front door function as technical program manager (TPM) to handle intake with stakeholders, prioritization with IT senior leaders, and execution follow-up with Data Analytics engineers. Strong communication skills including interaction with stakeholders. Excellent interpersonal skills and situational skills to drive consensus and alignment. Deep sense of accountability and ownership. Supervisory Requirements This position is an Individual Contributor. Company Overview NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a specialist to join our team in Frisco, Texas (US-TX), United States (US). About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com. NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is [$53/hr on W2]. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits #J-18808-Ljbffr NTT DATA North America