Logistics Specialist

Logistics Specialist

Join one of Pennsylvania's fastest growing companies today! The Restaurant Store, a division of Clark Associates, is seeking an ambitious problem solver with attention to detail to join a rising company.

A Logistics Specialist concentrates on the enhancement of order fulfillment processes, resolution of customer challenges, and is a crucial element to the growth of our business.

Job Location: 2209 Old Philadelphia Pike, Lancaster, PA 17602

We only accept W-2 candidates, H-1B sponsorship is not available.

Responsibilities

As a Logistics Specialist you will:

• Work closely with our Customer Solutions team and retail store locations to enhance our customers' ordering experience
• Assess incoming customer orders and determine the most efficient fulfillment methods
• Provide friendly and empathetic communication, primarily through email, to customers on the status of their orders
• Assist in problem solving to satisfy customer order requirements and execute strategic solutions
• Communicate with internal and external sources, specifically with our vendors, distribution centers, and purchasing department, to ensure effective order fulfillment
• Assist with entering purchase orders for customized and special order items
• Monitor expedited shipping orders
• Coordinate with our retail store locations to complete online pickup orders
• Offer suggestions and methods to improve delivery and order fulfillment

Physical Requirements

• Work is performed while sitting/standing and interfacing with a personal computer.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires occasional bending, squatting, crawling, climbing, and reaching.
• Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.

Qualifications

Experience

Past industry experience is helpful, but not required for this position.

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

A Logistics Specialist should be:

• Detail Oriented
• Possessing a continuous improvement mindset
• Willing to contribute in a team environment where communication is key
• Capable of juggling multiple projects and tasks
• Balanced with attention between company and customer outcomes
• Flexible when dealing with customer requests and item delays
• Embracing of an evolving and high-speed environment
• Willing to remain flexible and adapt to change as we continue to grow as a company
• Experienced with computers