Help Desk Agent

TEKsystems is seeking an Help Desk / IT Support Specialist to deliver Level 1/2 support, tackle end-user issues, and maintain high service levels. The role covers desktops, printers, and access management with a strong emphasis on customer service and collaboration across the IT team, in an onsite Opelika, AL environment. The ideal candidate will troubleshoot hardware and software issues, manage multiple tickets, and participate in IT projects while staying current with new technologies. #J-18808-Ljbffr