Service and Application Engineer
Chroma ATE, Inc. (USA)
Company Description
Established in 1984, Chroma ATE, Inc. is a global leader in precision Test and Measurement Instrumentation, Automated Test Systems, and Turnkey Test & Automation Solutions, operating under the renowned "Chroma" brand. The company serves various advanced technology industries, including LED, Photovoltaic, Electric Vehicle (EV/EVSE), Semiconductor, and Power Electronics. Chroma is at the forefront of innovation, providing critical solutions for applications such as electrical safety, automated optical inspection, and manufacturing execution systems. With a commitment to quality and precision, Chroma continues to drive advancements across multiple high-tech sectors.
Role Description
Field Support to Chroma Semiconductor Equipment
Primary Responsibilities
- Test and optimize automated equipment in the semiconductor field
- Communicate with customers regarding testing applications for automated equipment
- Determine materials, equipment, and installation sequences to maximize efficiency
- Define layout diagrams, orientations, locations, facility requirements, and building features for equipment installation
- Assist with kit design and participate in design reviews for implementation
- Commission equipment and verify system functionality to meet performance expectations
- Troubleshoot and repair electrical, motor, and pneumatic systems
- Perform calibration, installation, configuration, and recipe tuning of automated equipment
- Identify hardware, software, or safety issues and provide feedback to the technical team
- Identify design or assembly issues and provide feedback to technical or production teams
- Provide training on system operation, maintenance, and calibration
- Maintain a clean and safe work environment
- Manage preventive maintenance schedules and maintain service records
- Travel up to 25 %
Qualifications / Education / Experiences / Skills
- Must have current authorization to work in the USA
- Knowledge of computer peripherals
- Ability to interpret technical drawings and schematics for troubleshooting and debugging
- Ability to perform hands-on work using basic hand tools
- Bachelor’s degree in electrical engineering (EE) or Mechanical Engineering (ME) preferred
- Bilingual preferred: English and Chinese
Benefits
- 401(k) with employer match
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Long term & short term disability insurance
- Paid time off
- Paid Parental leave
- Vision insurance
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