Director, HR Technology

Director Of Hr Technology

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Description

The Director of HR Technology will be responsible for optimizing of our various Technology platforms. The right candidate will have a keen focus on optimization of technology and process improvement, attention to detail in analytic and technology process variance as well as a creative mindset for taking advantage of unique opportunities in their area as they arise. This position will report directly to the VP, ISD Business Solutions.

Minimum Qualifications

Education: Bachelor's degree is required; Master's degree in related field is preferred

Licenses/Certifications: (None)

Experience / Knowledge / Skills:

• Minimum of ten (10) years experience in information technology with at least five (5) years focused on HR/Workforce technology
• Minimum of five (5) years leading and managing diverse teams
• Proven management skills and the ability to lead, motivate, and develop a team of professionals capable of achieving aggressive business goals and objectives
• Exceptional relationship development and interpersonal skills; capable of bringing together a wide cross-section of business leaders specifically in IT, Operations and HR to advance the MH Mission, Vision, and Strategies
• Demonstrates strong consultative and project management abilities, exceptional planning and organizational skills.
• Proven record of bringing tasks and projects to successful conclusion
• Skilled in process improvement and capacity-planning in regards to cyclical initiatives and strategic priorities
• Excellent presentation, oral and written communication skills
• Must be a self-directed professional with excellent customer service skills
• Strong technical acumen and knowledge of HR systems and technology
• Understands HR processes; experienced in digitization of HR processes and implementation of HR/Workforce technology
• Experience administering Workday HCM is required
• Experience with HR and IT technologies such as Learning Management, Applicant Tracking, Time and Attendance, Ticketing and workflow systems preferred.

Principal Responsibilities

HR Technology and IT:

• Oversees the development, implementation, communication, and promotion of IT and HR strategic plans.
• Builds and executes on both short and long-term strategies and plans associated with the technology functions as well as how they fit in with overall HR and Operations strategies.
• Continuously monitors HR Technology trends to inform strategy development and technology advancement.
• Understands the IT solution segments and in partnership with appropriate IT leaders acts as a solution segment owner for HR/Workforce-related technology.
• Demonstrates a high level of business acumen and applies a thorough understanding of HR priorities and strategy.
• Leverages functional and technical expertise to create strategies surrounding the HR Technology platforms in order to optimize their use toward the strategic goals of HR and the broader business.
• Responsible for managing the HR technology systems, including maintenance, reporting, Provides the vision and leadership necessary to create and maintain a technical atmosphere that encourages proactive research and development.
• Auditing and streamlining system processes.
• Establishes department quality objectives and benchmarks. Designs and implements effective tools to measure performance against these standards.
• Oversees day-to-day departmental management, addresses and resolves user issues
• Provides customer support to both internal and external customers.
• Provides guidance on problem definition and resolution.
• Develops the department's annual operating expense and capital budgets, monitoring, tracking, and approving expenditures.
• Recruits, trains, motivates, and evaluates a staff of highly skilled information systems professionals.
• Plans and directs the development and delivery of training and educational programs for all department personnel.
• Manages vendor relationships and participates in contract negotiations.
• Oversees the movement of projects and technologies through the IT architectural design and approval processes.
• Identifies gaps and deficiencies in the technology and facilitates the creation solutions to fill the gaps.
• Facilitates the development of programmatic solutions where functionality is not provided or does not meet requirements.
• Builds community by serving as an engaged member on designated Councils, such as the HR Director's Council

General:

• Builds, supports, and develops a strong team through regular department meetings, 1:1s, goal setting, and feedback.
• Provides guidance on conflict resolution.
• Develops and ensures compliance on policy and procedures.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann's service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.