Manager, Healthcare Compliance

4500 Euclid Ave, Cleveland, OH 44103, USA Job Description Posted Saturday, May 2, 2026 at 4:00 AM Manager, Healthcare Compliance & Accreditation At The Centers, meaningful work is grounded in a culture where people feel valued. As a 2026 USA TODAY Top Workplaces winner, the organization is nationally recognized, based entirely on employee feedback, for trust, purpose, and care. This position plays an important role in advancing our mission and supporting the communities we serve. About the Role Reporting to the Director of Legal and Regulatory Compliance, the Manager of Healthcare Compliance and Accreditation plays a critical leadership role in maintaining the integrity and quality of The Centers' healthcare programs. You will serve as the organization's primary steward of regulatory compliance, accreditation readiness, and continuous improvement — ensuring that every program meets the highest federal and state standards. This is a role for a detail-oriented, people-focused leader who can translate complex regulatory requirements into actionable organizational practices. What You Will Do Lead Compliance Program Operations You will manage and implement The Centers' enterprise-wide healthcare compliance program, ensuring ongoing adherence to all applicable federal and state regulations, accreditation standards (including HRSA, Joint Commission, CARF, and ODBH), and internal policies and procedures. Drive Policy and Procedure Excellence You will develop, maintain, and update policies and procedures tied to health center program compliance, keeping documentation current, accurate, and audit-ready. Maintain Licensing and Regulatory Filings You will complete all appropriate applications, certificates, and regulatory forms needed to maintain uninterrupted operation of the healthcare line of business. Serve as the Compliance Liaison You will facilitate both scheduled and unscheduled external audits and act as the primary point of contact with regulatory and accrediting bodies. Educate and Elevate the Organization You will build organizational knowledge around regulatory and accreditation requirements, follow up on Sentinel Events and incident report trends, and track, report, and ensure completion of all action items arising from compliance reviews. Lead and Develop Your Team You will supervise and guide assigned staff — currently including a Quality Improvement and Compliance Specialist — using professional judgment, mentorship, and sound supervisory discretion. Collaborate Across Departments You will participate on interdisciplinary improvement teams, contribute to outcome data collection and analysis, and support quality improvement initiatives across the organization. Communicate Compliance Insights You will prepare monthly compliance reports and present findings, trends, and recommendations through the organization's committee structure on a regular basis. What We Are Looking For Education & Experience Bachelor's degree in social work, nursing, business administration, healthcare administration, hospital administration, or an equivalent combination of education and related experience is required. A minimum of three years of healthcare experience is required; a Master's degree is preferred. Demonstrated knowledge of accreditation bodies including HRSA, ODBH, and Joint Commission or CARF is required. Experience with quality improvement or performance improvement in a healthcare setting is preferred. Healthcare Compliance Certification (CHC or equivalent) is preferred. Regulatory Knowledge: A thorough understanding of healthcare compliance frameworks, audit processes, and accreditation requirements. Analytical Thinking: Ability to identify opportunities for improvement, extract key insights from data, and develop practical, evidence-based solutions. Communication: Exceptional verbal and written communication skills, with the ability to translate complex regulatory language for diverse audiences. Technology Proficiency: Solid working knowledge of Microsoft Office Suite, especially Excel; database experience is a plus. Statistical Knowledge: Basic proficiency in statistics to support data collection, trend analysis, and compliance reporting. Interpersonal Savvy: Strong relationship-building skills with the ability to collaborate across departments and serve as a trusted advisor to organizational leadership. Commitment to Continuous Improvement: A high-quality mindset with a proactive approach to identifying and closing compliance gaps. Values Diversity: A demonstrated appreciation for diverse perspectives and a commitment to equitable, inclusive practices in all interactions. Working Conditions This role operates in a professional office environment. Candidates should be comfortable sitting for extended periods, as well as standing, walking, using presentation technology, and speaking before varying-sized groups. Travel and occasional work outside of normal business hours may be required for meetings, trainings, presentations, and other organizational events. Why Join The Centers? At The Centers, you will be part of a culture that values accountability, continuous improvement, and genuine care for the communities we serve. We are committed to creating an equitable and inclusive workplace where every team member can thrive. The Centers is an equal opportunity employer. We welcome applicants of all backgrounds and are committed to a hiring process that is fair, respectful, and free of bias. The Centers is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. 4500 Euclid Ave, Cleveland, OH 44103, USA #J-18808-Ljbffr