Front Desk Associate

Job Description

Job Description

Fairfield by Marriott – {{location_name}}

Front Desk Associate

With Growth Opportunity

 

 

Welcome to our family

As a world-class leader in the travel industry, there’s no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.

 

The impact you’ll make

No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.     

What you’ll do

• Organize, confirm and process guest check-ins/ check-outs
• Secure payment, verifying and adjusting billing
• Provide guests with room and hotel information, directions, amenities and local interests
• Respond to guest needs
• Run and review reports
• Communicate to staff and the next shift
• Answering phones
• Taking reservations
• Straightening the lobby, pool & fitness room, and other common area 

Perks you deserve

We’ll support you in and out of the workplace by offering:

• Competitive wages
• Team-spirited coworkers
• Encouraging leadership
• Support to live a life of wellbeing and happiness
• Vacation and Sick Time
• Full Time Employees get Medical, Dental, Vision and 401K
• Worldwide Travel Discounts with Marriott

  What we’re looking for

• A warm, people-oriented demeanor
• A team-first attitude
• Punctual individual

This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Alameda Properties believes in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

JOIN OUR TEAM and embark on a rewarding career journey with us at Alameda Properties.
We oversee various Fairfield by Marriott Hotels in the local area, fostering a culture where our dedicated staff is valued as an integral part of our close-knit professional family.

At Fairfield by Marriott hotels around the world, associates help guests travel with confidence by giving them just what they need at an exceptional value. Each hotel features modern, timeless design and a range of amenities for every traveler. As part of a Classic Select team, you’ll provide genuine interactions and the authentic experiences that guests crave.