Customer Service Associate
Napleton Corporate
Ed Napleton Automotive Group is seeking a Customer Care Specialist to act as a primary contact before and after service appointments. The role focuses on preparing customers for appointments, verifying needs, and following up post-visit to ensure satisfaction. The position emphasizes high-volume outbound calling, exemplary customer service, and collaboration with Service Advisors to resolve issues and drive CSI metrics. Competitive pay and comprehensive benefits are provided. #J-18808-Ljbffr
Vacancy posted 1 day ago
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