Loan Processor- Sioux Falls (Full Time)

Loan Processor

The mission of this bank is to profitably deliver high quality customer service that meets the financial needs of our community, its businesses, and its citizens. No line of financial services is beyond our charter.

CorTrust Bank is seeking a full-time Loan Processor in our Sioux Falls community! It's more than just a job! When you join one of the region's leading community banks, you can expect a family atmosphere committed to building outstanding teams. We believe in the overall well-being of our employees and work hard to provide the best opportunities for growth. We're proud to offer a competitive compensation package that includes perks like a 401k with employer match, Employee Stock Ownership Plan, insurance coverage options, paid time off, incentive eligibility, service awards, community service opportunities, an Employee Assistance Program, and a stable work environment.

The Loan Processor supports the goals and mission of CorTrust through an active role in the lending process. They support lenders and clients with document completion and retention, collaboration with vendors, and problem resolution.

Key areas of responsibility:

• Manage loan document completion and retention and accurately process loan payoffs according to Bank procedure.
• Maintain knowledge of the lending process and provide support with credit reporting functions, customer communications, and repayment parameters.
• Process time-sensitive disclosures according to Federal banking regulations and review documents to ensure proper completion and accuracy.
• Work with external vendors to initiate appraisals, valuations, and title transactions and inquiries.
• Process incoming fees and external payments to ensure optimal cash flow throughout the lending process.

Customer service & compliance:

• Communicate professionally and courteously with internal and external clients and adhere to phone etiquette policies.
• Respond to general and specialized requests to provide guidance and resolve issues.
• Maintain knowledge of regulatory change and complete relevant training to ensure compliance with lending regulations and Bank policies.
• Respond positively to other duties and responsibilities as assigned.

Key competencies:

The ideal candidate for Loan Processor possesses a combination of education and experience to be able to perform the primary duties of this position with little supervision, managing multiple projects simultaneously. They adapt easily to system, process, product, and service changes, and are able to reason, solve problems and think critically. They must demonstrate a high level of integrity, personal diplomacy, and respect. Knowledge of Federal banking regulations and industry workflow is required. Must be able and willing to abide by all Bank policies, procedures, and Federal banking regulations.

CorTrust is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.