Program Administrator, Office of Scientific Research Management

About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe. Job Description Exciting Opportunity at MSK: The Office of Scientific Research Management (OSRM) is seeking a Program Administrator to help shape the future of research program operations at MSK. Leading up to two research programs, this role provides strategic leadership, operational oversight, and faculty partnership to ensure sustainable, high‑impact administrative support aligned with MSK, SKI, and OSRM goals. The Program Administrator works closely with Program Chairs and Directors, as the primary operational lead for assigned programs. This role will also build scalable processes across administrative operations, financial stewardship, communications, and program initiatives, and leads the development of administrative staff supporting the program(s). Role Overview: Oversees daily operations and ensures that strategic program objectives are translated into actionable, efficient workflows. Serves as a trusted partner to the Program Chair and faculty, facilitating communication, anticipating needs, and ensuring alignment with institutional priorities. Supports, Chair, faculty, and the administrative teams in navigating MSK systems and processes—such as procurement, accounts payable, human resources, and related institutional workflows - serving as a key operational guide and partner concern point. Collaborates closely with Associate Directors, Directors, as well as collaborate with the Weill Cornell Graduate School – when applicable to support program initiatives, and trainees. Supervises, coaches, and evaluates Administrative Assistants and the Assistant to the Chair, fostering a culture of professionalism, accountability, and continuous growth. Leads process improvements, implements OSRM standards, and adapts workflows as the operating model scales across programs. Proactively addresses operational challenges, making informed decisions on workload distribution, performance gaps, and system enhancements. Participate in departmental and cross-functional projects as assigned by OSRM leadership, contributing to broader operational initiatives and continuous improvement efforts. Key Qualifications: Progressively responsible experience in administrative operations, research administration, or project management. Experience supporting senior leaders or serving in a high‑level administrative or executive support role. Experience in an academic, research, or healthcare environment preferred. Demonstrated ability to lead complex operations and multiple priorities. Strong proficiency with Microsoft Office and related administrative systems. Ability to handle sensitive and confidential information with discretion. Core Skills: Strategic problem solver with strong problem-solving capabilities. Effective communicator who can tailor messages to multiple audiences. Skilled in project management and coordinating high-stakes initiatives. Passion for improving systems and elevating user experience. Comfortable navigating ambiguity and adapting as workflows evolve. Strong follow-up skills with the ability to drive tasks to completion. Collaborative team player with the ability to work independently. Additional Information: Schedule: Monday - Friday, 37.5 hrs., onsite. Hybrid after 6-month probationary period Location: 430 East 67th Street, NYC | 417 East 68th Street Reporting to: Associate Director, Research Operations Helpful Links: Compensation Philosophy Benefits Pay Range: $102,800.00 - $164,500.00 FSLA Status: Exempt Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Our multi-disciplinary teams work together to provide exceptional patient care, develop innovative research, and deliver outstanding educational programs. 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