CDL Operations Manager -- Philadelphia

Job Description

Job Description

Adventure Tours is seeking an experienced CDL Operations Manager to lead day-to-day operations at our Philadelphia location. This hands-on leadership role is responsible for keeping scheduled line runs reliable, delivering high-quality charter service, and building a strong, accountable driver team.

Key Responsibilities

• Oversee daily operations, including driver coverage, schedules, dispatch coordination, and service readiness.
• Prepare, complete, and update driver and vehicle schedules using company computer systems. 
• Drive on-time performance and consistent execution of scheduled line runs.
• Maintain high standards for charter service, customer experience, vehicle presentation, and trip readiness.
• Recruit, onboard, coach, and manage drivers; address performance and attendance issues promptly.
• Promote a strong safety culture and ensure drivers follow company procedures and applicable regulations.
• Coordinate with maintenance to keep vehicles safe, clean, and available for service.
• Respond to service disruptions, customer concerns, and operational issues in a timely, professional manner.
• Track performance, identify recurring problems, and implement practical improvements.
• Participate in the on-call rotation and drive as required to meet operational needs and maintain service.

Qualifications

• Relevant experience in bus, motorcoach, or transportation operations is required.
• Valid CDL with Passenger endorsement and air-brake qualification .
• Demonstrated experience managing drivers and coordinating transportation operations.
• Strong communication, organization, problem-solving, and leadership skills.
• Ability to work a flexible schedule and respond to operational needs.