Business Experience & Planning Group Manager

Business Experience & Planning Group Manager

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Experience & Planning Group Manager within PNC's Technology organization, you will be based in Pittsburgh, PA or Cleveland, OH.

Position Summary

We are seeking a highly strategic and results-driven Business Experience & Planning Group Manager to lead enterprise-wide initiatives that drive business performance, operational excellence, and organizational transformation. This role will partner across functions to bridge gaps, align priorities, and execute critical projects that support company growth, profitability, and long-term success. The ideal candidate will combine strong business acumen, financial analysis, change management expertise, and cross-functional leadership to influence decision-making and deliver measurable business outcomes.

Key Responsibilities

• Lead and manage high-impact special projects and enterprise-wide strategic initiatives.
• Partner with senior leadership to develop and execute annual planning processes, including initiatives that support funding and investment decisions for future fiscal years.
• Analyze and connect business, operational, and financial data to identify opportunities for increased profitability, cost optimization, and improved performance.
• Collaborate closely with Supply Chain, Finance, Operations, and other business functions to evaluate business impacts, financial implications, and organizational changes.
• Serve as a strategic connector across teams, bridging gaps between functions and ensuring alignment on priorities, objectives, and execution plans.
• Drive organizational change initiatives, partnering with stakeholders to develop implementation strategies and ensure successful adoption.
• Build business cases, financial models, and executive presentations to support strategic recommendations and investment decisions.
• Monitor initiative performance, track key metrics, and provide insights to leadership on progress and business impact.
• Facilitate cross-functional collaboration to remove barriers, accelerate decision-making, and deliver enterprise results.
• Identify opportunities to improve processes, enhance the employee and customer experience, and strengthen organizational effectiveness.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.