Front Desk Supervisor
Homewood Suites by Hilton
Guest Services Manager
We are hiring a Guest Services Manager to oversee front desk operations and ensure guests receive exceptional service throughout their stay. This role is ideal for someone with strong leadership skills and a customer-first mindset who thrives in a busy hotel environment.
Benefits:
- Competitive pay.
- Leadership development programs
- Hotel discount programs
Responsibilities:
- Supervise front desk.
- Handle escalated guest issues and special requests
- Maintain scheduling and training for front desk team
- Monitor guest feedback and implement service improvements
- Collaborate with other departments to improve operations
Requirements:
- 1+ years of hotel or hospitality experience, Strong leadership and problem-solving skills, Excellent interpersonal and written communication, Working knowledge of hotel software systems & Ability to work flexible shifts, including weekends
Vacancy posted 3 days ago
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