Field Technician

About Clean Joe Restoration
Clean Joe Restoration is a trusted leader in fire, smoke, water, and mold mitigation services throughout New England. With more than 40 years of combined industry experience, our team is committed to delivering fast, compassionate, and high-quality service to customers facing unexpected property damage. As our company continues to grow, we are seeking dedicated Field Technicians who take pride in their work, uphold our core values, and provide exceptional customer care during times of crisis.

About the Role
The Field Technician plays a critical role in helping homeowners and businesses recover after fire, smoke, water, or mold damage. This position involves hands-on mitigation work, jobsite safety, customer communication, and teamwork with the Fire Manager and mitigation staff. We're looking for reliable, detail-oriented professionals who can represent Clean Joe with integrity and compassion while delivering top-quality workmanship.

This is an excellent opportunity for individuals with restoration, construction, or cleaning experience who want to grow with a reputable, family-oriented restoration company.

Responsibilities

• Professionally represent Clean Joe and uphold company core values
• Work under the direction of the Fire Manager to complete mitigation tasks
• Handle damaged building materials and contents with care and professionalism
• Perform demolition, debris removal, cleaning, and restoration support tasks
• Participate in company safety programs and follow all safety protocols
• Communicate clearly with staff, customers, and coworkers
• Maintain organized, clean, and safe job sites
• Lift, carry, and move equipment or materials up to 75 lbs
• Use company-provided Personal Protective Equipment (PPE) as required
• Assist with documentation, photos, and jobsite notes when needed
• Maintain company vehicles, tools, and equipment
• Participate in on-call rotation for emergency response
• Follow all company policies, including tobacco-free expectations during business hours.
• Arrive on time, ready to work, and able to take directions and training.
• Support the mitigation team with additional tasks as assigned

Qualifications

• Must maintain a valid driver's license and clean driving record
• Able to lift 75 lbs and perform physically demanding work
• Trainable, coachable, and able to follow direction
• Experience in restoration, construction, or cleaning is a plus
• Reliable, punctual, and professional in appearance and conduct
• Strong communication and customer-service skills
• Organized, detail-oriented, and able to multitask
• Willing and able to wear PPE in various environments
• Availability to work long hours, weekends and holidays.

Schedule
Field Technicians work full-time, Monday-Friday, on an early-morning schedule assigned by the supervisor. Start times may vary based on business needs, but a typical shift begins at 6:00 AM. Overtime may be required during busy periods. This position also includes an on-call rotation . When scheduled, technicians must be available during evenings, weekends, or holidays to respond quickly to emergency service calls. The rotation is shared among the team to ensure balanced coverage.

Work Environment
This role is hands-on and field-based, working at residential and commercial properties throughout the service area. Technicians work both indoors and outdoors, often in environments affected by water, fire, mold, or other property damage. The pace is active, customer-focused, and requires consistent communication with supervisors and team members. Protective gear and safety protocols are used regularly to ensure a safe work environment.

Compensation & Benefits

• Competitive hourly pay
• Overtime opportunities
• Health, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) with company match
• Employee Assistance Program
• Opportunities for training, development, and certification support

Why Join Clean Joe Restoration?

• Family-run company with a strong reputation for quality and compassion
• Supportive, team-oriented environment
• Clear opportunities for growth and advancement
• Meaningful work helping families and businesses recover from disaster

Equal Employment Opportunity Statement
Clean Joe Restoration is an Equal Opportunity Employer. All employment decisions are made without discrimination based on race, color, religion, creed, national origin, citizenship status, sex, gender identity or expression, sexual orientation, age, marital status, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We are committed to fostering an inclusive workplace where every team member is respected, supported, and empowered to succeed.