Epic Senior Systems Analyst - Ambulatory

Senior Systems Analyst Epic

The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting—supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management for Epic and related third party applications.

Responsibilities and duties include system analysis and design, project management, training and documentation, application build, configuration, and deployment, integration and data management, compliance and risk, and application training role.

Minimum qualifications include a bachelor's degree and a degree in computer science, information technology, healthcare administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment is required. In lieu of a degree, 10+ years of experience in system analysis and support within a healthcare environment is acceptable.

Specialized knowledge required includes experience with Epic application(s) and healthcare workflows, strong requirements gathering, workflow design, and testing skills, familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies, ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation, and a proven track record of managing complex projects and leading cross-functional teams.

Desired attributes include ITIL Foundation certification, certifications in one or more Epic applications, experience in a large healthcare system or hospital setting, knowledge of healthcare regulations and compliance standards, familiarity with cloud computing platforms, experience with business intelligence and analytics tools, and an advanced degree in a related field.

Work shift is day and scheduled weekly hours are 40. Department is IS Applications.