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Director of Outbound Engagement

Virtual Vocations Inc

Leading the strategic and operational aspects of Outbound functions, the full-time Director of Outbound Engagement will optimize workflows, drive member outreach initiatives, and enhance team performance in a remote setting. Key responsibilities Execute the operational strategy and roadmap for the Outbound function Collaborate with senior-level stakeholders to develop and implement successful programs and initiatives Establish performance metrics aligned with business objectives and drive operational performance to meet ambitious goals Required qualifications 5+ years of experience leading operations across multiple workstreams Proven ability to drive new initiatives and achieve direct business outcomes Experience managing and developing high-performing teams Strong analytical skills with the ability to establish quantitative goals Healthcare or health insurance experience is a plus

Vacancy posted 2 days ago
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