Pharmacy Technician - Women's and Children's Hospital

Pharmacy Technician 1

The Pharmacy Technician 1, under direct supervision of a registered pharmacist, assists with compounds and dispensing medical prescriptions and may be expected to perform some clerical duties relating to the department. The position is expected to receive and store incoming supplies, verify stock and enter data into the computer to maintain inventory records, and is expected to meet state certifications. The position requires familiarity with standard concepts, practices, and procedures within Pharmacy and relies on limited experience and judgment to plan and accomplish goals.

Responsibilities

Technical tasks:

• Courier rounds---delivers medication to inpatient patient care units when scheduled to do so. Deliver STAT medications to the inpatient patient care services locations when the product does not qualify to be sent via pneumatic tube system. Respond for requests from the pharmacists to deliver medications outside of scheduled delivery times.
• Customer service--responds to incoming calls politely, efficiently, and in a timely manner and directs calls to appropriate personnel. Provides service to those personnel that enter the foyer and request medications at the inpatient pharmacy window location.
• Customer service--fills missing medication reorder requests in an efficient and timely manner. Removes medications from the patient care services unit when the medication is discontinued or the patient is discharged, transfers current medications to the appropriate unit whenever the patient is transferred. Process stock requests from clinic and physician office practices in an efficient and timely manner.
• TALYST work station--processes medication orders for stat meds, patient specific medication orders and automated dispensing cabinet batch fill runs and stock outs
• Automated Dispensing Cabinets--fills inpatient, outpatient and anesthesia work stations with medication at the appropriate time for both batch fills and patient specific medications. Utilizes available technology to bar-code scan medications and ADC bin locations to accurately and efficiently perform the stock refill process.
• Automated Dispensing Cabinets--updates medication expiration dates at the ADC when appropriate, removed outdated/expired medications and processes medication that are located in the external return bins. Rotates stock to ensure use before expiration date on label.
• Quality control--assists the pharmacist in the monthly unit inspections assigned to them. Checks stock in the assigned areas of the inpatient pharmacy on a monthly basis for expired medications.
• Quality control--observes and adheres to all departmental and hospital policies and procedures, and follows all safety, quality assurance, and infection control standards
• IV admixture--cleans IV hoods to ensure sterilization, cleans floors, shelves, work stations, bins and ceilings in the Clean Room, Ante Room, CHEMO room and STAT Hood area in order to comply with USP 797 Standards when assigned. Credits all IV's returned to the IV room, restocks IV room, labels IV's, and delivers medication in a timely and efficient manner.
• IV admixture--assembles MINI-BAG PLUS & ADVANTAGE systems under sterile conditions in the IV Hood. Labels these admixtures and manufacturer ready to use IV Admixtures processed as both batch and first fill IV admixtures. Performs low risk level compounding.
• IV admixture--credits all IV's returned to the IV room, restocks IV room, labels IV's, and delivers medication in a timely and efficient manner.
• Inventory control--mandatory participation in the annual physical inventory of the pharmacy.
• Inventory control--removes out-of-date medication from inventory immediately upon discovery. Brings significant changes in usage to the attention of the pharmacy purchasing clerk. Records items to be re-ordered on the Want Book for those items not in the TALYST carousel.
• Inventory control--assists the pharmacy purchasing clerk with unpacking and restocking medications received in the wholesaler and direct shipments from manufacturers.
• Completes all assigned tasks and assists others when complete. Works under the supervision of the Director or Informatics Coordinator when assigned special projects.

Critical thinking:

• Demonstrates consistent attention to detail and accuracy in job performance.
• Brings items in question to the attention of the Pharmacist or Director
• Demonstrates the ability to communicate effectively with different people taking into consideration the special needs their age pose.

Interpersonal relations:

• Follows institutional guidelines for patients rights
• Communicates and works with others to ensure safe and effective service.
• Expeditiously resolves any communication deficits with other health care professionals and co-workers

Other duties:

• Consistently performs 12 organizational Service Standards focused on Values, Service and Quality

Qualifications

Education - High School diploma or Equivalent (GED)Special skills - Good communication, customer service, and computer skills.

License and certification: a Pharmacy Technician Candidate's license or Certified Pharmacy Technician license