Data Center Technician

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries. You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Job Description This role supports Arvato’s newest data center services, delivering high‑security transport, white‑glove delivery, and technical support to hyperscale data center operators, high‑tech freight forwarders, co‑location providers and SaaS companies. The Data Center Technician plays a critical role in the installation and upkeep of cabling to guarantee seamless operations of hardware networks, including equipment and server/network rack decommissioning. Responsibilities Arrive at clients’ sites on time, with all required equipment, uniform, procedures, documentation and PPE. Cable server racks by patching and dressing fibre and copper cables (training will be provided in certain regions). Provide industry‑leading customer service levels by always acting professionally with clients and colleagues. Follow clients’ procedures and requirements, including health and safety and security. Communicate with colleagues, including managers, planners, team leaders and supervisors, in a consistent, timely and efficient manner. Report arrival times, delays, safety concerns and completion times. Complete daily checklists and provide reports on daily activities or tasks, including other general administration tasks. Qualifications Valid driving license with a good driving record. Ability to travel for business needs. Basic experience with hand and power tools. Experience with Microsoft Word, Excel, Teams and email. Prior experience in a data center, logistics or construction environment preferred. Knowledge of network cabling, optic types and test equipment preferred. Familiarity with common networking terms, cabling infrastructure best practices and methodologies preferred. Prior experience with medium to large, complex project scopes and ambiguous details within work environment strongly preferred. Experience with common tools related to network troubleshooting (VFLs, OTDR and power meters) preferred. Understanding of infrastructure technologies, including routers, switches and other network gear preferred. Benefits Medical, Dental, Vision, Life Insurance and Disability Pay. 401(k) with company matching up to 6%. Paid Time Off, including paid holidays. Flexible Spending Accounts. Voluntary benefits such as legal and financial assistance, pet insurance and more. Employee Assistance Program. Ongoing employee development opportunities including tuition reimbursement, scholarships and training. Equal Employment Opportunity Arvato is an equitable and inclusive workplace that welcomes applications from all individuals, regardless of identity, background or personal experience. We are committed to providing a diverse environment where every employee’s contributions are valued. #J-18808-Ljbffr Arvato Direct Services Potsdam GmbH