Experienced Sales Associate

Experienced Automotive Internet Sales Associate

Newton Ford South is looking for a motivated and customer-focused Internet Sales Associate to join our dynamic team. This role is ideal for someone who is driven by goals, passionate about helping people, and thrives in a fast-paced environment. You'll guide customers through the vehicle buying process from initial online inquiry to final delivery, ensuring a smooth and satisfying experience that drives both customer satisfaction and dealership success.

What We Offer

• Competitive compensation plan
• Career growth and advancement opportunities
• Flexible schedules and work/life balance
• Positive and supportive workplace culture
• Comprehensive health benefits (Medical, Dental, Vision)
• 401(k) financial savings plan
• Employee discounts on vehicles and service
• Ongoing training through manufacture and dealership programs

Key Responsibilities

• Respond promptly and professionally to online inquiries via phone, email, or text
• Assist customers in identifying the right vehicle based on their needs and preferences
• Conduct virtual or in-person vehicle presentations, explaining features, benefits, and warranty options
• Guide customers through the entire sales process, including applications and financing steps
• Follow up with leads, existing customers, and recent buyers to ensure satisfaction and encourage repeat business
• Maintain product knowledge on current inventory, vehicle specs, features, and industry trends
• Generate new leads through networking, referrals, database mining, and digital outreach
• Utilize CRM tools to manage customer interactions and maintain accurate records
• Collaborate with the sales and service teams to ensure a seamless customer experience
• Inspect and help merchandise online inventory to ensure accurate listings and attractive presentation
• Participate in ongoing training sessions and team meetings
• Meet or exceed monthly sales and customer satisfaction goals
• Uphold all dealership and safety policies

What We're Looking For

• High school diploma or equivalent required
• Previous automotive sales experience preferred, but not required
• Strong communication skills in person, by phone, and online
• Positive attitude and strong work ethic
• Ability to overcome objections with professionalism and empathy
• Tech-savvy and comfortable using CRM platforms and digital communication tools
• Self-motivated, goal-oriented, and capable of working independently
• Must be available to work evenings and Saturdays
• Valid driver's license, clean driving record, and current auto insurance
• Ability to pass pre-employment background, MVR, and drug screening

Why Work with Newton Motor Group?

Newton Motor Group is a privately-owned dealership group recognized by DealerRater, Automotive News, JD Power, and Tennessee's Top Workplaces for excellence in customer service and workplace culture. With locations in Tennessee, Alabama, and Kentucky, we're committed to providing a stress-free, modern car-buying experience and fostering a rewarding work environment.

We believe in:

• Family-oriented values and a welcoming team atmosphere
• Diversity, inclusion, and mutual respect
• Professional development and financial success
• Giving back through local charitable and civic initiatives

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.