Specialist, Employee Solutions

Career Opportunities: Specialist, Employee Solutions (44508) Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company. We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society. More information is available at Connect with NRG on Facebook, Instagram, LinkedIn and X. Job Summary This position will focus on analytics and data management supporting the Talent & Culture Team. This role reports into the Team Lead, Employee Solutions and will be deeply involved in organizational-wide projects and initiatives including Mergers & Acquisitions, Talent & Culture initiatives, and day to day business partner support. This position will also be responsible for transactional HR processes and back-end support. Responsibilities Maintaining Employee Records: Responsible for maintaining employee records and administering data changes within the HRIS system for the entire employee lifecycle including: Promotion, salary and step progression adjustments including creating offer letters. Manager, Organizational, Cost Center and Job Relationship Changes Process terminations in system, as needed. Position management within the HRIS system to create, update, or deactivate positions. Business Partner Administrative Support & Analysis: Provide administrative and analytical support to Talent Business Partners on cyclical processes such as Compensation Cycle, Talent Review, Succession Planning, etc. Data Analysis and Reporting: Provide cyclical and ad hoc reporting and data analysis for various stakeholders in collaboration with the Talent Analytics and Insights Team. Project Support: Participate in and provide support for special projects within the Talent & Culture Team, as needed. Employee Support : Provide support to the Employee Solutions Team and Talent Business Partners on answering employee inquiries (calls, emails, tickets), as needed. Maintain close and ongoing relationships with internal customer facing groups as well as the Talent Operations Center to affect timely response to customer issues. Working Conditions Open office environment. Minimal Travel only as required by business and/or project need. Willingness to work outside normal business hours as necessary as special projects arise. Hybrid position (In Office Monday through Thursday) Houston employee would be remote, subject to change in future. Job locations include Lehi, UT, Houston, TX or Princeton, NJ. High School Diploma or GED equivalent 0-2 years of Human Resources experience in a support / specialist function or related corporate customer service experience. Proficiency in Microsoft Office. Preferred Qualifications Bachelor’s Degree in Business, Human Resources, Business Administration, or related field preferred 3-6 months of experience in HR (internship, co-op, etc.). Advanced Excel Skills including pivot tables, charts, data tables, use lookup functions and logical references. Demonstrated data management and analysis skills and the maintenance of confidential information. Broad and in-depth understanding of human resources policies and processes. Experience with SuccessFactors or similar HRIS system preferred. Experience with service management tools, such as ServiceNow. Proven Customer Service Experience Additional Knowledge, Skills and Abilities Ability to exercise discretion and independent judgement. Ability to set priorities and to respond to changing demands from multiple sources on short notice. Excellent organizational and time management skills. Excellent communication skills (written and verbal) and strong attention to detail with a focus on data quality. Ability to work independently and as a team member; strong teamwork and collaboration skills. Customer service and continuous improvement mindset. Physical Requirements Work is primarily sedentary (desk work at a computer) Rarely requires lifting as appropriate to perform duties and responsibilities. The base salary range for this position is: $60,000 - $68,000. *The base salary range above represents the low and high end of the salary range for this position. Actual salaries will vary based on several factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include annual bonus, short- and long-term incentives, and program-specific awards. In addition the position may be eligible to participate in the benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. EEO is the Law Poster (The poster can be found at Official description on file with Talent. #J-18808-Ljbffr