Field Service Engineer

Job Description

As an S&C Electric team member, you'll work on projects that have real-world impact. You'll help transform the grid for resilient and reliable power worldwide. S&C has more than a 100-year history of innovation and has been 100% employee-owned since 2012. We continue this legacy as a trusted, forward-thinking leader in the electrical industry. You will advance a safer, more reliable, and more resilient electrical grid. Our products help the grid adapt to severe weather and transition to clean energy. We're big enough to be a respected industry leader but small enough for you to impact our company directly. Our commitment gives you opportunities to impact on and off the job positively.


Join S&C to make an impact on tomorrow's energy challenges and become an employee-owner

Hours

• 8:00 am - 5:00 pm Hybrid

Compensation

At S&C, we are dedicated to providing competitive and equitable compensation for all our team members, and we are committed to transparency in our pay practices. The estimated annual base salary range for this position is $63000 - $83528. Individual pay within this salary range is determined by several compensable factors, including performance, knowledge, job-related skills and experience, and relevant education or training. This role is also eligible for S&C's annual incentive plan (AIP), subject to eligibility criteria.

Join Our Team as a Field Service Engineer!

Are you passionate about Field Services? S&C Electric Company is seeking a dynamic individual to join our Field Services Engineering function. As a Field Service Engineer, you'll be crucial in ensuring smooth operations and supporting our diverse team.

Field Service Engineer opportunity available at the West Palm Beach, FL Service Center with S&C Electric Company. This position is for an individual with extensive experience with power electronics equipment involving power levels of several megawatts. Excellent analytical skills and a strong technical background are required. Ability to effectively interface and train customers is a requirement. This role requires the team member to travel up to 60%.

Key Responsibilities:

• Leading, directing, and conducting complex system commissioning and troubleshooting.
• Providing telephone troubleshooting support for customers and service technicians.
• Communicating effectively with customers and others while performing tasks such as troubleshooting, installation support and system commissioning. Includes extensive field and telephone support.
• Creating clear, concise, and complete commissioning procedures and troubleshooting documentation.
• Creating commercial proposals for service jobs.
• Working effectively in a team environment with other S&C employees, contractors, consultants, customers, and other project personnel.
• Conducting customer-training sessions and in training S&C personnel.
• Adhering to standard industry safety practices and S&C safety procedures.

What you'll Need To Succeed:

Job Requirements (To select this job at a minimum you must have the following):

• Bachelor's degree in engineering from an accredited college, university, technical school required.
• Strong computer skills in using both, office programs (Excel, Access and Word) and network communication protocols (DNP3, Modbus, IEC 61850 etc).
• Working knowledge of networking and IP protocols
• Knowledge of power electronic systems and controls for use in power distribution and overcurrent protection.
• Knowledge of utility SCADA systems from the substation computer to the central SCADA servers is preferred.
• Must be proficient with training, communication, and presentation skills.
• A proactive, tenacious, creative approach to solving problems.
• Proficiency in using test equipment, meters, and system analysis tools.
• Possess working knowledge of safety practices and electrical codes.
• Candidate must be willing to travel up to 60% of the time. Typical travel will be on weekdays and within the assigned region, however there may be a business need for travel outside the region as well as on weekends and holidays.
• US Citizen possessing or have the ability to obtain a valid US passport.
• Minimum of 21 years of age with a valid driver's license and a good credit record.

Major Physical Demands:

• Standing: Some tasks are performed in a standing position. Must be able to perform work from a ladder.
• Lifting: Lifting of items up to 50 pounds.
• Walking: Walking of moderate distances (1 mile).
• Carrying: Carrying of luggage, test equipment, tools, etc. to customer locations.
• Pushing: Use of hand tools that require pushing forces.
• Pulling: Use of hand tools that require pulling forces.
• Bending: Bending or crouching to perform work.
• Reaching: Continuous full range of motion to perform work.
• Handling: Frequent handling of parts, tools, test equipment, etc.
• Environment: Frequent work performed outdoors.

Ready to make an impact and become an employee-owner? Apply now to join our inclusive and innovative team! Explore open positions.

S&C Electric is committed to equal-opportunity employment. All employees and applicants will be considered without regard to age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. If you are an individual with a disability and need an accommodation to complete the application, please email us at View email address on click.appcast.io.

No fixed deadline

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About Us

In 1909, S&C Electric Company transformed the delivery of safe, reliable electricity with the invention of the Liquid Power Fuse. Today, as the world faces extreme weather events and the demand for electricity grows, S&C continues to innovate and advance the electrical grid, ensuring reliable and resilient power for homes, communities, and critical infrastructure around the world.

With a diverse, global workforce and core values around integrity, safety, and quality, S&C is a trusted industry leader and top workplace that offers meaningful careers to more than 3,500 team members. As a people-first organization, S&C is committed to fostering an inclusive and collaborative workplace where team members advance their careers through robust talent-development programs and involved leadership.


S&C's deeply rooted belief diversity fosters greater creativity, innovation, and success guides the company to advance and sustain a diverse, equitable, and inclusive workplace culture.


S&C provides a comprehensive and competitive benefit package that includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical & Prescription, Dental, Vision, Health Care and Dependent Care Flexible Spending Accounts, , Health Savings Account (HSA), Group Life Insurance, optional Supplemental Life and AD&D Insurance, Wellbeing Resources including Employee Assistance Program and Family Forming Benefits (i.e., Adoption and Fertility support)
• Leave Benefits: Vacation Time, Sick Time, Paid Holidays and Company Shutdown days, Short-Term Disability, Long-Term Disability, Other Leaves, Paid Parental Time and Military Leave

Retirement Benefits: 401(k) Retirement Savings and Employee Stock Ownership Plan (KSOP) offering traditional and Roth 401(k) options and an Employee Stock Ownership Plan (ESOP) component; KSOP participants can receive annual ESOP company contributions of over 11% of eligible earnings (3% Core, up to 3.5% Match, Variable Periodic).

About the Team

In the (Engineering, Design) department, we are responsible for creatively addressing customers' needs, pioneering industry changes, and understanding each step, from R&D to production. We strive to not only solve the unique challenges our customers face today, but to create breakthrough technologies enabling them to effectively navigate the demands of the grid of tomorrow. As S&C innovates for reliability, progress, and longevity, our work continues S&C's legacy of creating game-changing technology and advancing the energy industry.