Assistant Manager

Job Description

Job Description

Position Summary:

The Assistant Manager for Pure Raw Juice plays a critical role in supporting the smooth and successful operation of the store. This position involves overseeing daily operations, managing a team of baristas, ensuring exceptional customer service, and maintaining high standards of quality and cleanliness. The Assistant Manager collaborates closely with the Store Manager to achieve business goals and uphold the brand's reputation.

Responsibilities:

• Support daily operations and ensure adherence to standard procedures.
• Manage and coach a team of baristas, including recruitment and training.
• Train staff to provide product knowledge, answer inquiries, and make recommendations.
• Ensure all equipment is properly maintained, cleaned, and in good working condition.
• Provide excellent customer service and address any issues or complaints.
• Maintain quality standards, cleanliness, and hygiene throughout the business.
• Assist in monitoring sales performance and implementing cost-control measures.
• Manage cash handling procedures, including opening and closing registers.
• Prepare reports, communicate with the Store Manager, and collaborate on new initiatives.

Qualifications:

• Previous experience in a supervisory or assistant management role, preferably in the food and beverage industry.
• Strong leadership and interpersonal skills to effectively manage and motivate a team.
• Excellent customer service and communication abilities.
• Knowledge of Juice preparation techniques, ingredients, and health benefits is advantageous.
• Proficient in inventory management and point-of-sale systems.
• Familiarity with health and safety regulations and food handling practices.
• Strong organizational skills and attention to detail.
• Problem-solving skills and the ability to handle customer complaints or difficult situations.
• Flexibility to work in shifts, including weekends and holidays, as required.