Client Acquisition Specialist

Job brief

We are seeking a Remote Client Acquisition & Lead Generation Specialist to help grow our travel business by connecting with prospective clients generating qualified leads and guiding them into the travel-planning process. This role is ideal for a confident relationship-driven professional who enjoys starting conversations understanding peoples travel goals and turning interest into booked opportunities.

You will serve as the first point of contact for potential clients introduce our travel services qualify their needs and do consultations. You will also nurture leads through follow-up maintain accurate records and building a strong pipeline of future travelers.

Responsibilities

• Identify research and engage potential clients through phone email social media referrals and online channels.
• Generate and qualify new leads interested in cruises resorts vacation packages group travel and destination experiences.
• Conduct introductory conversations to understand each prospects travel interests budget dates group size and special requirements.
• Educate prospective clients on available travel services destinations cruise lines resorts and planning options.
• Follow up consistently with new and existing leads to keep opportunities moving through the pipeline.
• Build relationships with potential clients through warm professional and personalized communication.
• Maintain accurate lead records notes follow-up dates and pipeline status in the CRM.
• Collaborate with suppliers to ensure a smooth journey from client qualification to booking
• Support marketing campaigns referral programs community outreach and lead-generation initiatives.
• Track lead sources conversion rates follow-ups and pipeline activity.
• Identify opportunities to improve outreach messaging and client acquisition strategies.
• Maintain confidentiality and handle client information with professionalism and care.

Requirements

• Experience in sales business development lead generation customer service hospitality travel or a comparable client-facing role is helpful but not mandatory.
• Strong verbal and written communication skills with a confident friendly and professional tone.
• Excellent listening skills and the ability to understand client needs quickly.
• Comfortable starting conversations with new people by phone email chat and social media.
• Strong organization time management and follow-up skills.
• Ability to manage multiple leads conversations and deadlines simultaneously.
• Goal-oriented mindset with a positive attitude and willingness to learn.
• Comfortable using CRM systems email tools social media spreadsheets and client communication software.
• Proficiency with Microsoft Office or Google Workspace including email spreadsheets and documents.
• Reliable high-speed internet and a quiet remote workspace.
• Interest in travel luxury travel cruises resorts and destination planning.

What We Offer

• Remote work environment.
• Training and support for lead-generation tools CRM systems and travel-industry processes.
• A collaborative client-focused team culture.
• Opportunities for professional growth within a growing travel business.

Apply Now

If you enjoy connecting with people creating opportunities and helping others explore the world apply now. We look forward to receiving your application.