GUEST SERVICE SUPERVISOR
$25 - $26 per hourDimension Hospitality
Guest Service Supervisor
San Juan Capistrano, CA 92675
Salary Range $25.00 - $26.00 Hourly Position Type Full Time Job Shift Swing
Description
You are friendly, confident, and passionate about delivering excellent service. You know how to lead by example, support the front desk team, and create positive guest experiences. If you enjoy problem solving and guiding a team, keep reading.
The Role As the Guest Service Supervisor, you support front desk operations and help lead the guest services team. You assist with training, service recovery, shift coverage, and ensuring that guests receive a smooth and welcoming experience from arrival to departure.
What You Will Be Doing
- Assist in supervising front desk staff and daily operations
- Support check ins, check outs, reservations, and guest inquiries
- Provide coaching and training to team members
- Handle guest concerns and resolve service issues professionally
- Ensure front desk procedures and brand standards are followed
- Maintain accurate records, logs, and shift information
- Communicate important updates to management and other departments
- Assist with cashiering, billing, and basic audit tasks
Why You Will Love It Here
- A positive and team-oriented environment
- Opportunities for growth in front office and hotel leadership
- A role where you help shape the guest experience
Ready to Join the Team If you are ready to support and lead the guest services team and deliver excellent service, we would love to meet you. Apply now. EOE
Qualifications
What Makes You You
- Previous front desk or hospitality experience required
- Strong customer service and communication skills
- Ability to lead, coach, and support a team
- Calm, professional, and dependable
- Strong problem solving and multitasking abilities
- Comfortable with computers and hotel systems
Flexible to work any shifts including holidays and weekend
Dimension HospitalityVacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the GUEST SERVICE SUPERVISOR in San Juan Capistrano, CA vacancy
- ...knowledge of GSS management policies and practices. Audits all Deck Supervisor rosters for User Defines, 4MC/6MC/8MC students and proper... ...aquatic staff. Discusses items to address in workshops and in‑services. Assists Management and Deck Supervisor staff in conducting...SuggestedTraineeshipWork experience placementFlexible hoursShift work
goldfish-careers
Ladera Ranch, CA4 days ago $70.3k
...members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment! Riser Fitness, established in 2013, is a multi-unit operator and developer of the Club Pilates franchise...SuggestedClub Pilates
Laguna Niguel, CA4 days ago- ...limited to: Drive excellent customer service and maintain company standards. Ensure Crew Members and Shift Supervisors complete all assigned duties and serve safe,... ...opening and closing procedures. Maintain guest and employee safety. Minimum...SuggestedLocal areaFlexible hoursShift work
Cotti Foods Corporation Defunct
Dana Point, CA20 hours ago - ...Night Auditor You are dependable, detail oriented, and great at balancing guest service with accuracy. You enjoy a quieter shift where you can focus, help guests, and make sure the hotel is ready for the next day. If you like working independently and keeping things organized...SuggestedShift workNight shiftDay shift
Residence Inn Dana Point San Juan Capistrano
Capistrano Beach, CA4 days ago - ...Paperwork Cost Controls Cash control Food management Work to a Schedule Perfect Image and adherence to standards Great Customer Service Attendance & punctuality Transportation to/from work Store cleanliness Marketing Profitability ADVANCEMENT Many of our team...SuggestedWork at officeFlexible hoursShift workNight shift
$75k - $90k
...performance, using clear and specific language to highlight areas of strength and areas for improvement. Ensure high‑quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly. Engage with members in...Daily paid- ...Seabreeze Management Company, our motto is “People, Performance, Passion,” and we live that motto every day. By continually improving the service we offer our customers and providing our team with the resources they need, we have the power to create communities wherever we go....Contract workFor contractorsWork at office
- ...’s store. Fun and excitement are waiting for you as part of the Domino’s team. Job Description Exceptional customer service skills. Able to use point of sale system, order taking, cash handling. Strong leadership skills. Have the ability to hire, train and...Full timeFlexible hoursDay shiftAfternoon shift
- ...including staffing, pool operations, cash management, customer service, retail and vending department, private party operations and... ...swim instruction to the students of GSS. Interacts with the Deck Supervisors and Lead Teachers on issues related to class scheduling,...Work experience placementFlexible hoursNight shift
Goldfish Swim School - Ladera Ranch
Ladera Ranch, CA9 days ago $22 - $23 per hour
...Description Position Summary/Objective: Under the direction of the Front Desk Supervisor and/or manager, the Night Auditor will be responsible for providing excellent service to guests and/or owners while balancing the day's transactions. Associate will work...Hourly payContract workPart timeWork at officeLocal areaShift workNight shiftDay shift- ...Domino's in Laguna Niguel is seeking a full-time General Manager to oversee store operations. The role requires exceptional customer service and strong leadership skills, with responsibilities including hiring and training staff, handling inventory, and meeting service...Full timeFlexible hoursDay shiftAfternoon shift
Domino's Pizza LLC
Laguna Niguel, CA4 days ago $80k - $90k
...Harbor and the Pacific Ocean, Chart House delivers unforgettable guest experiences with breathtaking coastal views, exceptional seafood... ...potential Responsibilities Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage...Temporary workImmediate startFlexible hoursShift work$85k - $95k
...At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive... ...be responsible for directing and organizing the activities and services of a hotel food and beverage outlet (restaurant, lounge, room service...Full timeLocal areaShift workNight shiftWeekend workWeekday work$22 per hour
...with their teams while transforming the days and lives of our guests. The Manager on Duty's role is multi-faceted to ensure that the... ...while delivering a Burke Williams level of exceptional customer service. Effective Managers on Duty are able to balance operations, team...Local areaBurke Williams Day Spas, Inc.
Mission Viejo, CA20 hours ago$22 per hour
...with their teams while transforming the days and lives of our guests. The Manager on Duty's role is multi‑faceted to ensure that the... ...while delivering a Burke Williams level of exceptional customer service. Effective Managers on Duty are able to balance operations, team...Local areaFlexible hoursShift workAfternoon shiftBurke Williams
Mission Viejo, CA3 days ago$18 - $22 per hour
...night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We are hiring for a Night Auditor! Could this...Hourly payDaily paidFull timeWork at officeNight shiftLake Forest SpringHill Suites by Marriott
Lake Forest, CA2 days ago$24 per hour
...individuals to join our team of dedicated professionals who are passionate about providing a personalized coastal luxury experience to our guests. Our team members are empowered to craft unforgettable moments and create enduring memories with every interaction. Since 1948,...Hourly payNight shiftSurf & Sand Laguna Beach
Laguna Beach, CA1 day ago$18.5 - $19.5 per hour
...responsible for accurately balancing all hotel income and expenses for every 24 hour hotel operating period. The NA also acts as a Guest Service Agent for the overnight front desk shift at the hotel. The NA is responsible for consistently delivering results that contribute...Temporary workPart timeSeasonal workWork at officeLocal areaShift workNight shiftWeekend workDay shiftAfternoon shiftsonesta
Laguna Hills, CA4 days ago- Milton Hershey School, a cost-free pre-K through 12th grade residential school, is seeking a Youth Development Specialist in the Education, Training & E-Learning department. This role supports students’ academic, social, and emotional growth through mentoring, small-group...
Milton Hershey School
San Juan Capistrano, CA3 days ago - ...weekly 1:1s and staff meetings focused on sales performance and accountability Recruit, train, and coach staff to hit revenue and service goals Lead from the front as a first-one-in, last-one-out leader Manage the business Own the facility P&L, budgets, and financial performance...Full time
D1 Training
Mission Viejo, CA1 day ago $100k - $120k
...Where Your Skills and Passion Drive Success! Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for...- ...Sports. It's what we do! We bring big game-time energy to our guests without being at the stadium. We are looking for just the right... ...codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, computer operations...Hourly payLocal areaFlexible hoursShift workNight shift
- ...front desk, housekeeping, food & beverage, property maintenance, and overnight teams — ensuring a delightful guest experience and our signature trusty service. This dynamic role is ideal for a hospitality-driven individual who understands the 24/7 nature of managing a...Work at officeLocal areaShift workNight shift
- ...maintain a schedule that ensures proper coverage for every shift. Oversee day-to-day operations and streamline service processes to enhance the guest experience. Monitor restaurant finances, including sales, labor, and expenses, and manage budgets to meet profitability...Full timeCasual workShift work
$46.92k
...to drive student home vans Comfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited) High school diploma or GED required Ability to lift to 50 lbs. Demonstrated integrity and professionalism...Full timeWork from homeRelocationRelocation packageFlexible hoursWeekday workMilton Hershey School
San Juan Capistrano, CA1 day ago- ...passionate about wellness, people development, and creating exceptional guest experiences. As the leader of our Rancho Santa Margarita... ...professionalism Uphold The NOW's elevated hospitality and service standards Drive Growth and Boutique Success Lead membership...Live inLocal areaFlexible hoursAfternoon shift
$2,757 - $2,901 per week
We have openings for Special Education Teacher Mod/Severe roles in Mission Viejo, CA. Secure your 26/27 school year job now with Aya Education! Special Education Teacher Mod/Severe Job Details: Profession: Teaching/Instruction Specialty: Special Education Teacher...Permanent employmentContract workSummer workLocal areaWork from homeRelocation- Job Description Job Description Job Description A general manager is a person who is a leader and a motivator. A general manager at Domino's Pizza is motivated to run a successful, profitable and a clean operation. This person can/should have experience, however...
- ...creating a great place to work for your team. You want to make your customer’s day and it shows in the way you are a “customer service maniac” We have a GREAT culture and look for GREAT people to add to our family. You are honest, energetic, motivational and fun....Local area
- ...Job Description Job Description Description: Introduction: Seabreeze Management Company is a full-service property management firm with a diverse management portfolio of over 90,000 residential and commercial properties. Based in Aliso Viejo, California, Seabreeze...Contract workFor contractorsWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to GUEST SERVICE SUPERVISOR. Be the first to apply!
