Insurance Specialist

Job Description

Job Description

Customer Service Specialist – Insurance Recovery

Located in Amarillo, TX

Pay: 17.50/hr.

Job Full Description

Customer Service Specialist – Insurance Recovery

Amarillo, TX

Monday–Friday | 8:00 AM–5:00 PM

Are you looking for a stable, full-time opportunity where you can grow your skills and build a long-term career? This is a great entry point into a professional office environment—no prior industry experience required.

We are seeking a dependable and detail-oriented individual to join our team. This role is ideal for someone with strong customer service or office experience who enjoys problem-solving and working in a team environment.

What You Will Do:

• Contact medical, dental, and long-term care providers to resolve claim discrepancies
• Communicate professionally by phone and email
• Research account information and document updates in internal systems
• Maintain accurate notes and track progress on accounts
• Work toward daily and weekly goals in a fast-paced, team-oriented environment

What We Are Looking For:

• Strong verbal and written communication skills
• Proficiency in Microsoft Word, Excel, and Outlook
• Ability to stay organized and manage multiple tasks
• Positive attitude and willingness to learn
• Dependability and interest in long-term employment

Preferred (but not required):

• Call center or office customer service experience
• Exposure to healthcare, insurance, or billing environments

Why This Opportunity Stands Out:

• Consistent Monday–Friday schedule
• Incentive pay available after training
• Stable, full-time position
• Training provided with opportunity to grow
• Supportive team environment

Amarillo, TX

1982

6605 I-40 West

Amarillo, TX 79106