Cybersecurity Awareness and Social Engineering Program Lead

About Northern TrustAs a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. We’re looking for a Cybersecurity Awareness & Social Engineering Program Lead to help strengthen how our organization identifies and responds to human cyber risk. Sitting within the Office of the CISO, this role will lead our enterprise phishing and social engineering simulation program and support role-based cybersecurity education.You’ll combine cybersecurity expertise, technology, data, and education to create realistic simulations, understand behavioral risk, and help employees build stronger security habits.What You’ll DoLead the strategy and execution of enterprise phishing and social engineering simulations, including email, smishing, and vishing campaigns.Design realistic, risk-based scenarios informed by emerging threats, attack trends, and internal risk themes.Manage simulation platforms such as KnowBe4, Proofpoint, or similar technologies, including campaign setup, testing, integrations, and optimization.Analyze results and behavioral trends to identify higher-risk populations and opportunities for targeted education.Develop dashboards and leadership reporting covering key measures such as reporting rates, susceptibility, repeat behavior, and improvement over time.Create targeted cybersecurity education and role-based training for different employee populations.Partner across cybersecurity, technology, risk, compliance, communications, and the business to coordinate campaigns and improve secure behaviors.Continuously evolve the program based on new threats, technology, data, and employee behavior.What You’ll BringCybersecurity experience with a strong understanding of phishing, social engineering, business email compromise, credential theft, smishing, and vishing.Hands-on experience with enterprise phishing simulation or security awareness platforms such as KnowBe4 or Proofpoint.Experience designing and managing end-to-end phishing or social engineering campaigns.Strong analytical skills with experience turning campaign data into meaningful insights and recommendations.Ability to translate complex cybersecurity risks into clear, practical education and communications.Strong project management and stakeholder management skills.PreferredExperience in a large, global, regulated, or financial services environment.Experience with threat intelligence, security operations, email security, identity, incident response, or fraud teams.Experience developing cybersecurity training for higher-risk audiences such as executives, privileged users, technology teams, or customer-facing employees.Familiarity with learning management systems, BI/reporting tools, and automation.Relevant cybersecurity, risk, data, learning, or project management certifications.#LI-HybridSalary Range:$114,700 - 194,900 USDSalary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.Work AuthorizationApplicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa). Working with UsAs a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities. Reasonable Accommodation Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at View email address on click.appcast.io, or alternatively you can discuss your individual requirements with the recruiter you are working with. SummaryLocation: Chicago, ILType: Full time